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- Tasks: Lead a team, manage shifts, and ensure customer satisfaction in a fast-paced environment.
- Company: Join Domino's, a fun and busy leader in the pizza industry.
- Benefits: Enjoy free meals, discounts, flexible hours, and career development opportunities.
- Why this job: Be part of a supportive team culture while gaining valuable experience and skills.
- Qualifications: 1 year in a fast-paced customer service role; managerial experience preferred but not essential.
- Other info: Perfect for those looking to grow in a thriving business!
The predicted salary is between 24000 - 36000 £ per year.
Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You will be responsible for everything that happens during your shift including cost controls and customer relations. You are there to lead by example, following policies and procedures, to inspire all Team Members on your shift to produce great food and ensure complete customer satisfaction.
Successful candidates will have:
- a minimum of 1 years' experience of working within a fast-paced customer-lead QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Shift Runner/ Manager - South Ockendon employer: Dominos Pizza
Contact Detail:
Dominos Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Runner/ Manager - South Ockendon
✨Tip Number 1
Familiarise yourself with the specific challenges and demands of a fast-paced QSR environment. Understanding the dynamics of busy shifts will help you demonstrate your readiness to handle the role effectively during interviews.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully led a team or resolved conflicts in previous roles. This will highlight your ability to inspire and manage others, which is crucial for the Shift Manager position.
✨Tip Number 3
Be ready to discuss your flexibility with working hours, especially evenings and weekends. Emphasising your availability will show that you're committed to meeting the needs of the business and its customers.
✨Tip Number 4
Research Domino's values and customer service standards. Being able to articulate how you align with their mission and how you can contribute to maintaining high levels of customer satisfaction will set you apart from other candidates.
We think you need these skills to ace Shift Runner/ Manager - South Ockendon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced customer service environments. Emphasise any managerial roles or responsibilities you've held, even if they were informal.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed tasks or resolved issues in previous roles.
Showcase Your People Skills: Since excellent people skills are crucial for this role, include examples in your application that demonstrate your ability to communicate effectively and inspire others, especially in high-pressure situations.
Highlight Flexibility and Availability: Clearly state your availability for evening and weekend shifts in your application. This shows that you understand the demands of the role and are willing to meet them.
How to prepare for a job interview at Dominos Pizza
✨Show Your Leadership Skills
As a Shift Runner/Manager, you'll need to demonstrate your ability to lead a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts. This will show that you're ready to inspire others and maintain a positive work environment.
✨Emphasise Customer Service Experience
Highlight your experience in customer-facing roles, especially in fast-paced environments. Be prepared to discuss how you've handled difficult customers or ensured customer satisfaction in previous jobs, as this is crucial for the role at Domino's.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific situations where you had to think on your feet or make quick decisions. This will showcase your initiative and ability to handle challenges effectively.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility with working hours, be ready to discuss your availability and willingness to adapt. Also, share instances where you worked collaboratively with a team to achieve common goals, as teamwork is essential in a busy store environment.
