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- Tasks: Lead a dynamic team, manage shifts, and ensure top-notch customer service.
- Company: Join Domino's, a fun and fast-paced leader in the pizza industry.
- Benefits: Enjoy free meals, discounts, flexible hours, and career growth opportunities.
- Why this job: Perfect for those who love teamwork and want to develop leadership skills.
- Qualifications: 1 year in a fast-paced customer service role; managerial experience is a plus.
- Other info: Opportunity to run your own store as you grow!
The predicted salary is between 24000 - 36000 £ per year.
We are on the lookout for passionate leaders who can motivate and coach their teams to achieve success. Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You'll play a vital role in everything that happens during your shift, from managing costs to ensuring excellent customer relations. You'll lead by example, following our policies and procedures, and inspire your team members to create delicious food while guaranteeing customer satisfaction.
If you love working with people and enjoy developing a team, this is the perfect opportunity for you! Plus, there's fantastic potential for career growth - you could even run your own store when you're ready!
Successful candidates will have:
- a minimum of 1 year's experience of working within a fast-paced customer-lead QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Contact Detail:
Domino's Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Runner/Manager - Newcastle North Shields
✨Tip Number 1
Familiarise yourself with the specific challenges and dynamics of a fast-paced QSR environment. Understanding how to manage stress and maintain team morale during busy shifts will show your potential employer that you can handle the demands of the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated teams in previous roles. Highlighting your ability to inspire others, especially in high-pressure situations, will make you stand out as a candidate.
✨Tip Number 3
Showcase your customer service passion by discussing any relevant experiences where you went above and beyond for customers. This will illustrate your commitment to providing excellent service, which is crucial for the Shift Runner/Manager position.
✨Tip Number 4
Be prepared to discuss your flexibility with working hours, especially evenings and weekends. Emphasising your willingness to adapt to the store's needs will demonstrate your dedication and readiness for the role.
We think you need these skills to ace Shift Runner/Manager - Newcastle North Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced customer service environments. Emphasise any leadership roles or responsibilities you've had, even if they were informal.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and providing excellent customer service. Mention specific examples of how you've motivated others or solved problems in previous roles.
Showcase Your People Skills: During the application process, highlight your communication skills and ability to work as part of a team. Use examples that demonstrate your capability to give clear instructions and manage relationships effectively.
Demonstrate Flexibility: Since the role requires flexibility with working hours, mention your availability and willingness to work evenings and weekends. This shows your commitment to the role and understanding of the business needs.
How to prepare for a job interview at Domino's Pizza
✨Show Your Leadership Skills
As a Shift Runner/Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated and coached teams in the past, especially in fast-paced environments.
✨Emphasise Customer Service Experience
Since this role involves excellent customer relations, highlight your experience in providing top-notch service. Discuss specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The ability to think on your feet is essential in a busy store. Prepare to discuss challenges you've faced in previous roles and how you resolved them effectively, showcasing your initiative and self-motivation.
✨Be Ready for Teamwork Questions
This position requires working closely with others, so expect questions about teamwork. Share experiences that illustrate your ability to collaborate and support your colleagues, especially during busy shifts.
