At a Glance
- Tasks: Lead a dynamic team, manage shifts, and ensure top-notch customer service.
- Company: Join Domino's, a fun and fast-paced leader in the pizza industry.
- Benefits: Enjoy free meals, discounts, flexible hours, and career growth opportunities.
- Why this job: Perfect for those who love teamwork and want to develop leadership skills.
- Qualifications: 1 year in a fast-paced customer service role; managerial experience is a plus.
- Other info: Opportunity to run your own store as you grow!
The predicted salary is between 24000 - 36000 £ per year.
We are on the lookout for passionate leaders who can motivate and coach their teams to achieve success. Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You'll play a vital role in everything that happens during your shift, from managing costs to ensuring excellent customer relations. You'll lead by example, following our policies and procedures, and inspire your team members to create delicious food while guaranteeing customer satisfaction.
If you love working with people and enjoy developing a team, this is the perfect opportunity for you! Plus, there's fantastic potential for career growth - you could even run your own store when you're ready!
Successful candidates will have:
- a minimum of 1 year's experience of working within a fast-paced customer-lead QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Shift Runner/Manager - Newcastle Kingston employer: Domino's Pizza
Contact Detail:
Domino's Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Runner/Manager - Newcastle Kingston
✨Tip Number 1
Familiarise yourself with the specific challenges and dynamics of a fast-paced QSR environment. Understanding how to manage stress and maintain team morale during busy shifts will show your potential employer that you can handle the demands of the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you successfully resolved conflicts or improved team performance, as this will highlight your capability to lead effectively.
✨Tip Number 3
Showcase your customer service passion by preparing anecdotes about how you've gone above and beyond for customers in the past. This will illustrate your commitment to excellent service, which is crucial for a Shift Runner/Manager position.
✨Tip Number 4
Be flexible and open about your availability, especially during evenings and weekends. Highlighting your willingness to work during peak times will demonstrate your dedication to the role and your understanding of the business's operational needs.
We think you need these skills to ace Shift Runner/Manager - Newcastle Kingston
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Runner/Manager at Domino's. Highlight your relevant experience in fast-paced environments and how it aligns with the job description.
Tailor Your CV: Customise your CV to reflect your experience in customer service and team management. Use specific examples that demonstrate your leadership skills and ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your flexibility with working hours and your commitment to providing excellent customer service, as these are key aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Domino's Pizza
✨Show Your Leadership Skills
As a Shift Runner/Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've motivated and coached teams in the past, especially in fast-paced environments.
✨Emphasise Customer Service Experience
Since the role involves excellent customer relations, highlight your experience in providing top-notch service. Discuss specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The ability to handle challenges effectively is key in this role. Prepare to discuss situations where you've successfully resolved issues, showcasing your initiative and self-motivation.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your decision-making skills. Think about how you would manage costs, handle team dynamics, or ensure food safety during busy shifts.