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- Tasks: Lead a team, manage shifts, and ensure customer satisfaction in a fast-paced environment.
- Company: Join Domino's, a fun and busy pizza chain known for its great food and teamwork.
- Benefits: Enjoy free meals, discounts, flexible hours, and career development opportunities.
- Why this job: Perfect for those who love teamwork, customer service, and want to grow in a dynamic setting.
- Qualifications: 1 year in a fast-paced customer service role; managerial experience is a plus but not required.
- Other info: Be part of a supportive team that values your growth and success.
The predicted salary is between 24000 - 36000 £ per year.
Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You will be responsible for everything that happens during your shift including cost controls and customer relations. You are there to lead by example, following policies and procedures, to inspire all Team Members on your shift to produce great food and ensure complete customer satisfaction.
Successful candidates will have:
- a minimum of 1 years' experience of working within a fast-paced customer-lead QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Shift Runner/ Manager - Newcastle Heaton employer: Dominos Pizza
Contact Detail:
Dominos Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Runner/ Manager - Newcastle Heaton
✨Tip Number 1
Familiarise yourself with the specific challenges and demands of a fast-paced environment like Domino's. Understanding how to manage stress and maintain high standards during busy periods will show your potential employer that you're ready for the role.
✨Tip Number 2
Highlight your people skills by preparing examples of how you've successfully led a team or resolved conflicts in previous roles. This will demonstrate your ability to inspire and motivate others, which is crucial for a Shift Manager.
✨Tip Number 3
Research Domino's values and customer service philosophy. Being able to discuss how you align with their mission during an interview can set you apart from other candidates and show your genuine interest in the company.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, demonstrating your willingness to adapt your schedule will make you a more attractive candidate.
We think you need these skills to ace Shift Runner/ Manager - Newcastle Heaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced customer service environments. Emphasise any managerial roles or responsibilities you've held, even if they were informal.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed tasks or resolved issues in previous roles.
Showcase Your People Skills: Since excellent people skills are crucial for this role, include examples in your application that demonstrate your ability to communicate effectively and inspire others, especially in high-pressure situations.
Highlight Flexibility and Availability: Clearly state your availability for evening and weekend shifts in your application. This shows that you understand the demands of the role and are willing to meet them.
How to prepare for a job interview at Dominos Pizza
✨Show Your Leadership Skills
As a Shift Runner/Manager, you'll need to demonstrate your ability to lead a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts. This will show that you're ready to inspire others and maintain a positive work environment.
✨Emphasise Customer Service Experience
Highlight your experience in customer-facing roles, especially in fast-paced environments. Be prepared to discuss how you've handled difficult customers or situations, as this will showcase your problem-solving skills and commitment to excellent service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing a shift. Practice responses to scenarios like handling staff shortages or dealing with customer complaints. This will help you think on your feet and demonstrate your initiative.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility with working hours, be sure to express your willingness to adapt. Also, share instances where you've worked collaboratively with a team to achieve goals, as this aligns with the company's emphasis on teamwork.
