Shift Manager - Newcastle Westerhope
Shift Manager - Newcastle Westerhope

Shift Manager - Newcastle Westerhope

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, manage operations, and support your team in a fast-paced environment.
  • Company: Join Hala Group, a proud Domino's franchise focused on quality and team development.
  • Benefits: Enjoy free meals, discounts, flexible hours, and career growth opportunities.
  • Why this job: Be part of a fun, energetic team that values leadership and customer satisfaction.
  • Qualifications: 1 year experience in a customer-facing role; strong leadership and communication skills required.
  • Other info: Full training provided to help you become a confident leader.

The predicted salary is between 24000 - 36000 £ per year.

Lead the Way - Become a Shift Manager at Domino's with Hala Group! Hala Group is a proud franchise partner of Domino's Pizza, operating a growing network of high-performing stores across the UK. We're passionate about developing people, delivering quality, and building strong teams that thrive in fast-paced, customer-focused environments. When you join Hala Group, you're not just getting a job - you're stepping into a business that's committed to helping you grow and succeed.

Are You Ready to Step Into Leadership? We're on the lookout for inspiring, driven individuals who can lead by example, motivate their teams, and bring energy to every shift. Domino's stores are fun, fast-paced, and team-oriented - when things get busy (and they will), we pull together to make sure every customer leaves happy.

What You'll Be Doing

  • Deliver outstanding customer service
  • Lead, motivate, and support your team
  • Manage daily operations and shift activities
  • Ensure compliance with food safety standards
  • Maintain effective stock control and labour cost management
  • Foster a culture of reliability, teamwork, and great performance

What We're Looking For

  • At least 1 year of experience in a fast-paced, customer-facing environment (QSR, hospitality, or restaurant preferred)
  • Flexibility to work evenings and weekends
  • Strong leadership and people skills
  • Clear communication (written and verbal)
  • Self-motivation, problem-solving ability, and a can-do attitude
  • A passion for customer service and team success
  • Previous managerial experience is helpful but not essential. We provide full training and ongoing development to help you grow into a confident, effective leader.

Why Join Domino's with Hala Group? When you work with Hala Group at Domino's, you'll benefit from:

  • FREE staff meal while on duty (T&Cs apply)
  • FREE uniform
  • Employee discount
  • Recognition through our Employee Rewards Scheme
  • Access to the Pension Scheme
  • Flexible working hours
  • Fantastic career development opportunities, including the chance to run your own store in the future

If you're passionate about leading teams, delivering great service, and building a rewarding career, apply now to join the Domino's family through Hala Group - where leadership is valued, and growth is encouraged.

Shift Manager - Newcastle Westerhope employer: Domino's Pizza

Hala Group, as a franchise partner of Domino's Pizza, offers an exceptional work environment in Newcastle Westerhope where team spirit and personal growth are at the forefront. Employees enjoy benefits such as free meals during shifts, flexible working hours, and robust career development opportunities, including the potential to manage their own store. With a focus on leadership and teamwork, Hala Group fosters a culture that not only values hard work but also encourages every team member to thrive in a dynamic, customer-focused setting.
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Contact Detail:

Domino's Pizza Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager - Newcastle Westerhope

✨Tip Number 1

Familiarise yourself with the Domino's brand and its values. Understanding what makes Domino's unique will help you align your leadership style with their expectations, making you a more attractive candidate.

✨Tip Number 2

Showcase your experience in fast-paced environments during your interactions. Whether it's through networking or interviews, emphasise how you've successfully managed teams and operations under pressure.

✨Tip Number 3

Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Shift Manager at Domino's.

✨Tip Number 4

Prepare to discuss specific examples of how you've delivered outstanding customer service in previous roles. This will demonstrate your commitment to the customer-focused environment that Domino's values.

We think you need these skills to ace Shift Manager - Newcastle Westerhope

Leadership Skills
Team Motivation
Customer Service Excellence
Effective Communication
Problem-Solving Skills
Flexibility and Adaptability
Operational Management
Food Safety Compliance
Stock Control Management
Time Management
Self-Motivation
Conflict Resolution
Ability to Work Under Pressure
Coaching and Development Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced, customer-facing environments. Emphasise any leadership roles or responsibilities you've had, even if they were informal.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team success. Mention specific examples of how you've motivated teams or handled challenging situations in previous roles.

Showcase Your Skills: Clearly outline your leadership and communication skills in your application. Use bullet points to make it easy for the hiring team to see how you meet their requirements.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Domino's Pizza

✨Show Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show that you can handle the fast-paced environment at Domino's.

✨Emphasise Customer Service Experience

Since the role is customer-focused, highlight your experience in delivering outstanding customer service. Be ready to discuss specific situations where you went above and beyond for a customer, as this aligns with Hala Group's commitment to customer satisfaction.

✨Understand Food Safety Standards

Familiarise yourself with food safety regulations and standards, as compliance is crucial in this role. You might be asked about how you would ensure these standards are met during your shifts, so having some knowledge will set you apart.

✨Demonstrate Flexibility and Problem-Solving Skills

The job requires flexibility and the ability to solve problems on the go. Think of examples where you've had to adapt quickly to changing circumstances or resolve issues efficiently. This will show that you're ready for the dynamic nature of working at Domino's.

Shift Manager - Newcastle Westerhope
Domino's Pizza
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