Shift Manager - Newcastle North Shields
Shift Manager - Newcastle North Shields

Shift Manager - Newcastle North Shields

North Shields Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, manage operations, and support your team in a fast-paced environment.
  • Company: Join Hala Group, a proud Domino's franchise focused on quality and team development.
  • Benefits: Enjoy free meals, discounts, flexible hours, and career growth opportunities.
  • Why this job: Be part of a fun, energetic team that values leadership and customer satisfaction.
  • Qualifications: 1 year in a customer-facing role; leadership skills and a passion for service are key.
  • Other info: Full training provided to help you become a confident leader.

The predicted salary is between 24000 - 36000 £ per year.

Lead the Way - Become a Shift Manager at Domino's with Hala Group! Hala Group is a proud franchise partner of Domino's Pizza, operating a growing network of high-performing stores across the UK. We're passionate about developing people, delivering quality, and building strong teams that thrive in fast-paced, customer-focused environments. When you join Hala Group, you're not just getting a job - you're stepping into a business that's committed to helping you grow and succeed.

Are You Ready to Step Into Leadership? We're on the lookout for inspiring, driven individuals who can lead by example, motivate their teams, and bring energy to every shift. Domino's stores are fun, fast-paced, and team-oriented - when things get busy (and they will), we pull together to make sure every customer leaves happy.

What You'll Be Doing

  • Deliver outstanding customer service
  • Lead, motivate, and support your team
  • Manage daily operations and shift activities
  • Ensure compliance with food safety standards
  • Maintain effective stock control and labour cost management
  • Foster a culture of reliability, teamwork, and great performance

What We're Looking For

  • At least 1 year of experience in a fast-paced, customer-facing environment (QSR, hospitality, or restaurant preferred)
  • Flexibility to work evenings and weekends
  • Strong leadership and people skills
  • Clear communication (written and verbal)
  • Self-motivation, problem-solving ability, and a can-do attitude
  • A passion for customer service and team success
  • Previous managerial experience is helpful but not essential. We provide full training and ongoing development to help you grow into a confident, effective leader.

Why Join Domino's with Hala Group? When you work with Hala Group at Domino's, you'll benefit from:

  • FREE staff meal while on duty (T&Cs apply)
  • FREE uniform
  • Employee discount
  • Recognition through our Employee Rewards Scheme
  • Access to the Pension Scheme
  • Flexible working hours
  • Fantastic career development opportunities, including the chance to run your own store in the future

If you're passionate about leading teams, delivering great service, and building a rewarding career, apply now to join the Domino's family through Hala Group - where leadership is valued, and growth is encouraged.

Shift Manager - Newcastle North Shields employer: Domino's Pizza

Hala Group, as a proud franchise partner of Domino's Pizza, offers an exceptional work environment in Newcastle North Shields where team spirit and personal growth are at the forefront. With a commitment to employee development, flexible working hours, and a range of benefits including free meals and discounts, Hala Group fosters a culture that values leadership and teamwork, making it an ideal place for those looking to thrive in a fast-paced, customer-focused setting.
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Contact Detail:

Domino's Pizza Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager - Newcastle North Shields

✨Tip Number 1

Familiarise yourself with the Domino's brand and its values. Understanding what makes Domino's unique will help you align your leadership style with their expectations, showing that you're a great fit for the team.

✨Tip Number 2

Highlight your experience in fast-paced environments during your interactions. Share specific examples of how you've successfully managed teams or handled busy shifts to demonstrate your capability as a Shift Manager.

✨Tip Number 3

Network with current or former employees of Hala Group or Domino's. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.

✨Tip Number 4

Prepare to discuss your approach to customer service and team motivation. Think about strategies you've used in the past to enhance team performance and customer satisfaction, as these are key aspects of the role.

We think you need these skills to ace Shift Manager - Newcastle North Shields

Leadership Skills
Team Motivation
Customer Service Excellence
Effective Communication
Problem-Solving Skills
Flexibility and Adaptability
Operational Management
Food Safety Compliance
Stock Control Management
Time Management
Self-Motivation
Conflict Resolution
Performance Management
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced, customer-facing environments. Emphasise any leadership roles or team management experiences you've had, even if they were informal.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention specific examples of how you've motivated teams or handled challenging situations in previous roles.

Showcase Your Skills: Clearly outline your skills that align with the job description, such as communication, problem-solving, and flexibility. Use bullet points for easy readability and to make your key strengths stand out.

Proofread Your Application: Before submitting, take the time to proofread your application. Check for spelling and grammatical errors, and ensure that all information is accurate and well-presented. A polished application reflects your attention to detail.

How to prepare for a job interview at Domino's Pizza

✨Show Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show that you can handle the fast-paced environment at Domino's.

✨Emphasise Customer Service Experience

Highlight your experience in customer-facing roles, especially in fast-paced settings. Be ready to discuss how you've gone above and beyond to ensure customer satisfaction, as this is crucial for the role at Domino's.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to manage a busy shift or deal with a difficult customer, and explain how you handled those situations effectively.

✨Demonstrate Flexibility and Team Spirit

Since the role requires working evenings and weekends, express your willingness to be flexible with your schedule. Also, share examples of how you've contributed to a positive team environment, as teamwork is key in a busy store like Domino's.

Shift Manager - Newcastle North Shields
Domino's Pizza
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