Shift Manager - Newcastle Gosforth
Shift Manager - Newcastle Gosforth

Shift Manager - Newcastle Gosforth

Gosforth Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, manage operations, and support your team in a fast-paced environment.
  • Company: Join Hala Group, a proud Domino's franchise focused on quality and team development.
  • Benefits: Enjoy free meals, discounts, flexible hours, and career growth opportunities.
  • Why this job: Be part of a fun, energetic team that values leadership and customer satisfaction.
  • Qualifications: 1 year in a customer-facing role; leadership skills and a passion for service are key.
  • Other info: Full training provided to help you become a confident leader.

The predicted salary is between 24000 - 36000 £ per year.

Lead the Way - Become a Shift Manager at Domino's with Hala Group! Hala Group is a proud franchise partner of Domino's Pizza, operating a growing network of high-performing stores across the UK. We're passionate about developing people, delivering quality, and building strong teams that thrive in fast-paced, customer-focused environments. When you join Hala Group, you're not just getting a job - you're stepping into a business that's committed to helping you grow and succeed.

Are You Ready to Step Into Leadership? We're on the lookout for inspiring, driven individuals who can lead by example, motivate their teams, and bring energy to every shift. Domino's stores are fun, fast-paced, and team-oriented - when things get busy (and they will), we pull together to make sure every customer leaves happy.

What You'll Be Doing

  • Deliver outstanding customer service
  • Lead, motivate, and support your team
  • Manage daily operations and shift activities
  • Ensure compliance with food safety standards
  • Maintain effective stock control and labour cost management
  • Foster a culture of reliability, teamwork, and great performance

What We're Looking For

  • At least 1 year of experience in a fast-paced, customer-facing environment (QSR, hospitality, or restaurant preferred)
  • Flexibility to work evenings and weekends
  • Strong leadership and people skills
  • Clear communication (written and verbal)
  • Self-motivation, problem-solving ability, and a can-do attitude
  • A passion for customer service and team success
  • Previous managerial experience is helpful but not essential. We provide full training and ongoing development to help you grow into a confident, effective leader.

Why Join Domino's with Hala Group?

  • FREE staff meal while on duty (T&Cs apply)
  • FREE uniform
  • Employee discount
  • Recognition through our Employee Rewards Scheme
  • Access to the Pension Scheme
  • Flexible working hours
  • Fantastic career development opportunities, including the chance to run your own store in the future

If you're passionate about leading teams, delivering great service, and building a rewarding career, apply now to join the Domino's family through Hala Group - where leadership is valued, and growth is encouraged.

Shift Manager - Newcastle Gosforth employer: Domino's Pizza

Hala Group, as a proud franchise partner of Domino's Pizza, offers an exceptional work environment in Newcastle Gosforth where team spirit and personal growth are at the forefront. With a commitment to developing leaders, employees enjoy benefits such as free meals during shifts, flexible working hours, and opportunities for career advancement, including the potential to manage their own store. Join us to be part of a dynamic team that values hard work, customer satisfaction, and a fun, fast-paced atmosphere.
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Contact Detail:

Domino's Pizza Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager - Newcastle Gosforth

✨Tip Number 1

Familiarise yourself with the Domino's brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight any previous experience in fast-paced environments, especially in customer service or hospitality. Be ready to share specific examples of how you've successfully led a team or handled challenging situations.

✨Tip Number 3

Demonstrate your leadership skills by discussing how you motivate and support your team. Prepare anecdotes that showcase your ability to foster teamwork and maintain high performance under pressure.

✨Tip Number 4

Show enthusiasm for the role and the company culture. Express your passion for customer service and your desire to grow within the organisation, as this aligns with Hala Group's commitment to employee development.

We think you need these skills to ace Shift Manager - Newcastle Gosforth

Leadership Skills
Team Motivation
Customer Service Excellence
Effective Communication
Problem-Solving Skills
Flexibility and Adaptability
Time Management
Operational Management
Food Safety Compliance
Stock Control
Cost Management
Self-Motivation
Conflict Resolution
Performance Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Domino's. Highlight your relevant experience in customer service and leadership in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to lead teams, manage operations, and deliver excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully led teams or improved customer satisfaction in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at Domino's Pizza

✨Show Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show that you can handle the fast-paced environment at Domino's.

✨Emphasise Customer Service Experience

Highlight your experience in customer-facing roles, especially in fast-paced settings. Be ready to discuss how you've gone above and beyond to ensure customer satisfaction, as this is crucial for the role at Domino's.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage stress. Think of situations where you've had to make quick decisions or handle difficult customers, and be prepared to explain your thought process.

✨Demonstrate Flexibility and Team Spirit

Since the role requires working evenings and weekends, express your willingness to be flexible with your schedule. Also, share examples of how you've contributed to a positive team environment, as teamwork is key in a busy store.

Shift Manager - Newcastle Gosforth
Domino's Pizza
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