Senior Risk & Resilience Manager in Milton Keynes

At Domino’s, your skills, ideas and judgement really matter. As our Senior Risk & Resilience Manager, you’ll play a key role in how we protect the business, respond when things don’t go to plan, and keep everything moving for our customers and franchise partners. Based in Milton Keynes (hybrid – 2 days in the office), this is a role with real ownership. You’ll lead how we build and strengthen operational resilience across Domino’s UK & Ireland, helping teams stay prepared, think clearly under pressure, and recover quickly when it counts.

This role is perfect if...

• You’ve built solid experience in operational resilience, business continuity or crisis management and you’re ready to step into a role where your judgement carries weight.
• You’re someone who can switch between big-picture thinking and hands-on delivery, build credible relationships across the business, and stay calm when things get challenging.
• You enjoy improving how things work, bringing structure to complexity, and helping people feel confident and prepared, not just on paper, but in practice.

Have hands-on experience managing operational resilience or business continuity in a large corporate or listed environment.

Understand ISO 22301 and broader resilience frameworks, and know how to apply them in real business settings.

Can lead business impact analyses, planning, training and testing, bringing people with you along the way.

Have supported or led incident or crisis management, coordinating activity and communication when it matters most.

Build strong relationships across functions, working confidently with operations, technology, supply chain and finance teams.

What you’ll be doing:

• You’ll lead the way we prepare for disruption and respond when it happens — making sure our plans are clear, practical and well understood across the business.
• You’ll be a trusted point of contact for resilience, working closely with senior stakeholders and helping teams feel ready, not reactive.
• Leading and improving our Operational Resilience and Business Continuity approach, ensuring critical activities are protected and recovery plans are tested and understood.
• Acting as the subject matter expert for crisis and incident management, supporting preparation, coordination and follow-up when major incidents occur.

How we will support you:

• A clear, confident start, with the context and support you need to understand the business quickly and make an impact.
• The space to take ownership and shape how operational resilience works at Domino’s, with support from experienced leaders around you.
• Opportunities to grow your experience and develop your career, including the potential to step into a more senior leadership role over time.
• Recognition that feels real, from everyday appreciation to bigger moments like our Domi Awards.

We’ll make sure you have what you need to do your best work and keep developing your career, including:

• Competitive salary and performance‑based bonus.
• Ongoing professional development opportunities.
• A supportive, collaborative Internal Audit & Risk team.
• Competitive pension contributions.
• Private health and dental care.
• Income protection.
• And of course… a Domino’s pizza discount.

About Us:

A forward-thinking, inclusive world's leading pizza company: Domino's is the world's leading pizza company, with over 1,400 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!

Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence. At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic.

When you join our team, you join a family that welcomes and celebrates authenticity!

Our recipe for success? Our DomiDNA:

• We Mean Business
• We Always Deliver
• We’re Open to New Flavours
• We’re Tastier Together

If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!