At a Glance
- Tasks: Lead a team to enhance our Digital Workplace and support business operations.
- Company: Join Domino's, the world's leading pizza company with a tech-savvy approach.
- Benefits: Hybrid working, career growth opportunities, and recognition for your contributions.
- Other info: Inclusive culture that values diversity and encourages personal growth.
- Why this job: Make a real impact while developing your leadership and technical skills.
- Qualifications: Strong technical knowledge in Microsoft 365 and team leadership experience.
The predicted salary is between 45000 - 55000 £ per year.
Milton Keynes (Hybrid – 1 day per week in the office)
You bring the direction. We’ll bring the platform to deliver it. At Domino’s, our Digital Workplace keeps everything moving, connecting colleagues, enabling teams, and supporting the business every day. As our Platform Support Team Leader, you’ll lead the team behind it, making sure the tools people rely on are simple, secure, and ready when they need them. This is a role where leadership and technical know-how go hand in hand. You’ll guide a team of six, shape how we support the business, and make real improvements that colleagues across Domino’s will feel.
What You’ll Bring & What You’ll Be Doing
- Lead and develop a team of six, setting clear priorities while building technical capability and confidence.
- Act as the escalation point for complex issues, using your strong technical knowledge across Microsoft 365, Intune, Entra ID, and Windows.
- Own incident and service request management, balancing priorities, managing SLAs, and reducing repeat issues.
- Manage and improve end-user platforms, including identity, security, and wider Digital Workplace tools.
- Communicate technical issues clearly and simply, supporting both your team and the wider business.
- Take a practical, organised approach to improving processes and ways of working, supported by a solid ITIL foundation (certification and tools such as Active Directory and Meraki desirable).
How We Will Support You
- A clear induction and support from day one.
- The space to lead, contribute ideas, and shape how things are done.
- Opportunities to grow your technical expertise and leadership skills.
- Recognition for great work, from everyday wins to Domi Awards.
- A hybrid working approach, with time to collaborate in person and flexibility to focus.
At Domino’s, everybody brings something different and that’s exactly how we like it. Our people keep things moving, whether they’re in stores, on the road, or supporting the business behind the scenes. We’re a place where you can build your skills, see the impact of what you do, and grow in a way that works for you. You’ll be trusted to take ownership, supported by your team, and encouraged to keep improving how things are done. Because when everyone brings their flavour, together we deliver something better.
Platform Support Team Leader in Milton Keynes employer: Dominos Pizza
At Domino's, we pride ourselves on being a forward-thinking and inclusive employer, offering a dynamic work environment in Milton Keynes with a hybrid approach that promotes flexibility and collaboration. As a Platform Support Team Leader, you'll have the opportunity to lead a talented team, enhance your technical and leadership skills, and make a tangible impact on our digital workplace. With a strong focus on employee growth, recognition for achievements, and a culture that celebrates diversity, Domino's is an excellent place to build a rewarding career while enjoying the perks of working for a global leader in the pizza industry.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Support Team Leader in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research Domino's values, culture, and recent projects. This way, when you chat with them, you can show you're not just another candidate but someone who genuinely gets what they're about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and technical skills. Think of examples from your past experiences that showcase your ability to lead a team and solve complex issues, especially with tools like Microsoft 365.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Platform Support Team Leader position.
We think you need these skills to ace Platform Support Team Leader in Milton Keynes
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've guided teams in the past and how you can bring that expertise to our Platform Support Team.
Be Technical but Clear:Since this role requires strong technical know-how, don’t shy away from showcasing your skills with Microsoft 365, Intune, and other tools. But remember, keep it simple! We love clear communication, so explain your technical knowledge in a way that everyone can understand.
Tailor Your Application:Make your application stand out by tailoring it to the job description. Use keywords from the listing and relate your experiences directly to what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Dominos Pizza
✨Know Your Tech Inside Out
As a Platform Support Team Leader, you'll need to showcase your strong technical knowledge across Microsoft 365, Intune, and more. Brush up on these tools before the interview, and be ready to discuss how you've used them to solve complex issues in the past.
✨Demonstrate Leadership Skills
This role is all about leading a team, so think of examples where you've successfully guided others. Prepare to talk about how you set priorities, build confidence in your team, and improve processes. Show them you're not just a tech whiz but also a great leader!
✨Communicate Clearly
You'll need to explain technical issues simply, so practice breaking down complex concepts into easy-to-understand language. During the interview, aim to demonstrate your ability to communicate effectively with both technical and non-technical audiences.
✨Show Your Problem-Solving Approach
Be ready to discuss how you manage incident and service requests while balancing priorities. Share specific examples of how you've reduced repeat issues and improved end-user platforms. This will show that you have a practical, organised approach to problem-solving.
