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- Tasks: Provide top-notch IT support and solve tech issues for our pizza-loving customers.
- Company: Join the UK's leading pizza delivery company, Domino's!
- Benefits: Enjoy competitive pay, health perks, and pizza discounts.
- Why this job: Be part of a fun team that values innovation and customer happiness.
- Qualifications: Basic IT skills and a passion for customer service required.
- Other info: Flexible shifts with opportunities for professional growth and team events.
The predicted salary is between 30000 - 42000 £ per year.
Join the World\’s Leading Pizza Delivery CompanyYou already know who we are and what we do! Domino\’s UK & Ireland is the powerhouse behind our exceptional products. We\’re innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.We’re looking for a passionate and customer-focused IT Service Desk Analyst to join our team.At Domino’s, we’re not just about pizza – we’re about innovation, technology, and delivering a slice of happiness to our customers. Our IT team plays a crucial role in ensuring our stores run smoothly.Success in this role looks like:You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis you’ll have a basic level of IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role.Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role.You will have a proven track record in first class customer service, excellent telephone manner and organisational skills.What’s in it for you:Competitive pension contributionsPrivate health and dental care.Income protectionProfessional development opportunities.Fun team events and a supportive work environment.Pizza discount
IT Service Desk Analyst employer: Domino's Pizza
Contact Detail:
Domino's Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Domino's on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common IT Service Desk scenarios. Think about how you'd handle tricky customer queries or technical issues. We want you to show off your problem-solving skills!
✨Tip Number 3
Show your passion for technology and customer service during interviews. Share examples of how you've gone above and beyond in previous roles. We love candidates who are genuinely excited about making customers happy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Domino's team!
We think you need these skills to ace IT Service Desk Analyst
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for IT and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in our customers' experiences.
Tailor Your CV: Make sure your CV is tailored to the IT Service Desk Analyst role. Highlight any relevant experience you have in IT support or call centres, and don’t forget to mention your customer service skills. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to technical issues!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Domino's!
How to prepare for a job interview at Domino's Pizza
✨Know Your Tech
Brush up on your IT skills and be ready to discuss any relevant experience you have. Familiarise yourself with common IT issues and solutions, as well as the specific systems used by Domino's. This will show that you're not just passionate about technology, but also prepared to tackle the challenges of the role.
✨Customer Service is Key
Since this role is all about providing top-notch customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.
✨Shift Flexibility
Understand the shift patterns required for the role and express your willingness to adapt. Mention any previous experience working varied hours or in a fast-paced environment, as this will highlight your flexibility and readiness to meet the demands of the job.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, the tools they use, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.