At a Glance
- Tasks: Lead a dynamic team, ensuring excellent customer service and food safety during shifts.
- Company: Join Domino's, a fun and fast-paced leader in the pizza industry.
- Benefits: Enjoy free meals, discounts, flexible hours, and career growth opportunities.
- Why this job: Perfect for those who love teamwork and want to develop leadership skills in a vibrant environment.
- Qualifications: 1 year of experience in a fast-paced customer service role; managerial experience preferred but not essential.
- Other info: Opportunity to run your own store as you grow within the company.
The predicted salary is between 24000 - 36000 £ per year.
We are on the lookout for passionate leaders who can motivate and coach their teams to achieve success. Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You will play a vital role in everything that happens during your shift, from managing costs to ensuring excellent customer relations. You will lead by example, following our policies and procedures, and inspire your team members to create delicious food while guaranteeing customer satisfaction.
If you love working with people and enjoy developing a team, this is the perfect opportunity for you! Plus, there is fantastic potential for career growth - you could even run your own store when you are ready!
Successful candidates will have:
- a minimum of 1 year's experience of working within a fast-paced customer-led QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Assistant / Shift Manager - Mumbles employer: Domino's Pizza
Contact Detail:
Domino's Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant / Shift Manager - Mumbles
✨Tip Number 1
Show your passion for leadership during the interview. Share specific examples of how you've motivated a team in the past, especially in fast-paced environments. This will demonstrate that you have the right mindset for the role.
✨Tip Number 2
Familiarise yourself with Domino's values and customer service standards. Being able to discuss how you align with these during your conversation will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've successfully handled challenges in a busy environment. This will highlight your ability to think on your feet, which is crucial for a Shift Manager.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who truly understands the role.
We think you need these skills to ace Assistant / Shift Manager - Mumbles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced customer service roles. Emphasise any leadership or team management experience, even if it's informal, to show your potential as a Shift Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team development. Mention specific examples of how you've motivated teams or handled challenges in previous roles to demonstrate your suitability for the position.
Highlight Key Skills: In your application, clearly outline your excellent people skills, problem-solving abilities, and flexibility with working hours. These are crucial for the role and should be evident in your written communication.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a managerial role.
How to prepare for a job interview at Domino's Pizza
✨Show Your Leadership Skills
As an Assistant / Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Emphasise Customer Service Experience
Highlight your experience in providing excellent customer service. Be ready to discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Demonstrate Flexibility and Adaptability
Since the role requires flexibility with working hours, be prepared to discuss how you've adapted to changing schedules or busy environments in the past. This shows that you're ready for the fast-paced nature of the job.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Think of examples where you've worked effectively as part of a team, especially in high-pressure situations, to show that you can thrive in a busy store environment.