Technology Support Coordinator in Milton Keynes

Job Description hackajob is collaborating with Dominos Pizza UK & Ireland to connect them with exceptional professionals for this role. The following information provides an overview of the skills, qualities, and qualifications needed for this role. Platform Support Team Leader Milton Keynes (Hybrid – 1 day per week in the office) At Domino's, our Digital Workplace keeps everything moving, connecting colleagues, enabling teams, and supporting the business every day. As our Platform Support Team Leader, you'll lead the team behind it, making sure the tools people rely on are simple, secure, and ready when they need them. You'll guide a team of six, shape how we support the business, and make real improvements that colleagues across Domino's will feel. Lead and develop a team of six, setting clear priorities while building technical capability and confidence Act as the escalation point for complex issues, using your strong technical knowledge across Microsoft 365, Intune, Entra ID, and WindowsOwn incident and service request management, balancing priorities, managing SLAs, and reducing repeat issuesManage and improve end-user platforms, including identity, security, and wider Digital Workplace toolsCommunicate technical issues clearly and simply, supporting both your team and the wider businessTake a practical, organised approach to improving processes and ways of working, supported by a solid ITIL foundation (certification and tools such as Active Directory and Meraki desirable) How We Will Support You A clear induction and support from day one The space to lead, contribute ideas, and shape how things are doneOpportunities to grow your technical expertise and leadership skillsRecognition for great work, from everyday wins to Domi AwardsA hybrid working approach, with time to collaborate in person and flexibility to focus About Us & Belonging at Domino's At Domino's, everybody brings something different and that's exactly how we like it. Our people keep things moving, whether they're in stores, on the road, or supporting the business behind the scenes. You'll be trusted to take ownership, supported by your team, and encouraged to keep improving how things are done. Domino's UK & Ireland A forward-thinking, inclusive world's leading pizza company: Domino's is the world's leading pizza company, with over 1,400 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers! To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence. At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We Always DeliverWe're Open to New FlavoursWe're Tastier Together If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!