hackajob is collaborating with Dominos Pizza UK & Ireland to connect them with exceptional professionals for this role. Customer & Consumer Analytics Manager As our Customer & Consumer Analytics Manager, you’ll play a key role in how we understand customers, spot opportunities and turn insight into action across the business. You’ll help shape decisions, guide a team, and improve how we use data to deliver a better experience for customers and stronger performance across the UK & Ireland. You’ll be based in Manchester or Milton Keynes, working in a hybrid way with 1–2 days a week in the office. It’s a great fit if you like turning data, customer feedback and market insight into clear recommendations that others can act on, and if you’re ready to lead a small team while staying close to the detail. Strong SQL skills and experience working with large datasets. Experience building dashboards and reporting in tools such as Power BI, Tableau or similar. A background in customer, consumer or commercial analytics, ideally in an e-commerce or digitally led environment. You’ll own and develop insight across customer, consumer, brand and competitor topics, helping teams make better decisions with a clearer view of what’s happening in the market and what matters most to customers. You’ll work closely with colleagues across Digital, Marketing, Operations, Strategy and Product, while also managing a team of analysts and keeping insight delivery practical, useful and commercially relevant. Lead customer, consumer and market insight across the UK & Ireland business, turning findings into actionable recommendations for Marketing, Digital, Product and Operations. Own SQL-led analysis, customer segmentation, behavioural modelling and dashboard development, helping senior stakeholders track performance and spot opportunities earlier. Manage and develop a team of analysts, setting priorities, coaching great work and building a culture of curiosity, evidence-based thinking and analytical quality. That reflects the support focus for Master Crafters, where development, autonomy, recognition and strategic exposure matter. The space to shape how insight is delivered, improve ways of working, and bring forward ideas that help us make better decisions. Domino's UK & Ireland A forward-thinking, inclusive world's leading pizza company: Domino's is the world's leading pizza company, with over 1,300 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers! To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence. At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!
Customer Analytics & Insights Manager in Milton Keynes employer: Dominos Pizza UK & Ireland
At Domino's UK & Ireland, we pride ourselves on being a forward-thinking and inclusive employer that values your skills and ideas. As an Innovation and Product Insight Analyst, you'll enjoy a supportive work culture with opportunities for professional growth, including a clear induction process and exposure to cross-functional teams. With our commitment to innovation and excellence, along with the flexibility of a hybrid working model in vibrant locations like Manchester or Milton Keynes, you'll find a rewarding environment where your contributions truly matter.
Contact Details:
Dominos Pizza UK & Ireland Recruitment Team
