At a Glance
- Tasks: Lead and enhance operational resilience, ensuring critical activities are protected and recovery plans are effective.
- Company: Join Domino’s, a leading brand known for its delicious pizzas and strong team culture.
- Benefits: Enjoy competitive salary, performance bonuses, private health care, and a tasty pizza discount.
- Other info: Hybrid working model with opportunities for career growth and professional development.
- Why this job: Make a real impact by shaping how we respond to challenges and protect our business.
- Qualifications: Experience in operational resilience or crisis management, with strong relationship-building skills.
The predicted salary is between 60000 - 75000 £ per year.
At Domino’s, your skills, ideas and judgement really matter. As our Senior Risk & Resilience Manager, you’ll play a key role in how we protect the business, respond when things don’t go to plan, and keep everything moving for our customers and franchise partners. Based in Milton Keynes (hybrid – 2 days in the office), this is a role with real ownership. You’ll lead how we build and strengthen operational resilience across Domino’s UK & Ireland, helping teams stay prepared, think clearly under pressure, and recover quickly when it counts.
This role is perfect if…
- You’ve built solid experience in operational resilience, business continuity or crisis management and you’re ready to step into a role where your judgement carries weight.
- You’re someone who can switch between big‑picture thinking and hands‑on delivery, build credible relationships across the business, and stay calm when things get challenging.
- You enjoy improving how things work, bringing structure to complexity, and helping people feel confident and prepared, not just on paper, but in practice.
Key Experience
- Have hands‑on experience managing operational resilience or business continuity in a large corporate or listed environment.
- Understand ISO 22301 and broader resilience frameworks, and know how to apply them in real business settings.
- Can lead business impact analyses, planning, training and testing, bringing people with you along the way.
- Have supported or led incident or crisis management, coordinating activity and communication when it matters most.
- Build strong relationships across functions, working confidently with operations, technology, supply chain and finance teams.
What you’ll be doing
- Leading and improving our operational resilience and business continuity approach, ensuring critical activities are protected and recovery plans are tested and understood.
- Acting as the subject matter expert for crisis and incident management, supporting preparation, coordination and follow‑up when major incidents occur.
How we will support you
- A clear, confident start, with the context and support you need to understand the business quickly and make an impact.
- The space to take ownership and shape how operational resilience works at Domino’s, with support from experienced leaders around you.
- Opportunities to grow your experience and develop your career, including the potential to step into a more senior leadership role over time.
- Recognition that feels real, from everyday appreciation to bigger moments like our Domi Awards.
- Competitive salary and performance‑based bonus.
- Ongoing professional development opportunities.
- A supportive, collaborative Internal Audit & Risk team.
- Competitive pension contributions.
- Private health and dental care.
- Income protection.
- A Domino’s pizza discount.
Senior Risk & Resilience Manager in Milton Keynes employer: Domino's Pizza (UK & Ireland) Plc
At Domino's, we pride ourselves on fostering a dynamic and supportive work environment where your expertise as a Senior Risk & Resilience Manager will be valued and impactful. Located in Milton Keynes, our hybrid working model allows for flexibility while you lead initiatives that enhance operational resilience across the UK & Ireland. With a strong emphasis on professional development, competitive benefits, and a culture of recognition, we empower our employees to thrive and grow within the company.
Contact Details:
Domino's Pizza (UK & Ireland) Plc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Risk & Resilience Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Domino’s. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising situational questions. Think about how you've handled crises or built resilience in past roles. We want to hear your stories!
✨Tip Number 3
Showcase your adaptability! In a fast-paced environment like Domino’s, being able to pivot and think on your feet is crucial. Share examples of when you've done this successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Domino’s team.
We think you need these skills to ace Senior Risk & Resilience Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operational resilience and crisis management. We want to see how your skills align with what we’re looking for at Domino’s!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve made a difference in previous roles. We love to see quantifiable results that demonstrate your impact on operational resilience.
Be Authentic:Let your personality shine through in your application. We value genuine candidates who can build strong relationships across the business, so don’t be afraid to show us who you are!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining the Domino’s team!
How to prepare for a job interview at Domino's Pizza (UK & Ireland) Plc
✨Know Your Stuff
Make sure you’re well-versed in operational resilience and business continuity. Brush up on ISO 22301 and be ready to discuss how you've applied these frameworks in real-life situations. This shows you’re not just familiar with the theory but can also bring it to life.
✨Showcase Your Experience
Prepare specific examples from your past roles where you’ve successfully managed crises or improved resilience. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.
✨Build Relationships
Demonstrate your ability to collaborate across functions. Think of examples where you’ve worked with operations, technology, or finance teams. Highlight how you built those relationships and how they contributed to successful outcomes.
✨Stay Calm Under Pressure
Since this role involves crisis management, be prepared to discuss how you handle high-pressure situations. Share stories that illustrate your calmness and clear thinking when things go awry, showing that you can lead effectively when it matters most.
