Customer Analyst in Milton Keynes

Help us deliver for our customers, every day. At Domino’s, you bring the flavor. Together, we deliver delicious.

What You’ll Bring

• This role is perfect if you enjoy working with data to solve real business problems and want to build your career in customer analytics.
• You’ll be based in Manchester or Milton Keynes, working closely with marketing and digital teams to turn customer behaviour into meaningful insight.
• Experience working with data in an analytics, data science or insights role, ideally within a retail or e‑commerce environment.
• Strong SQL skills, with the ability to extract, manipulate and analyse large datasets.
• Experience with customer analytics, including segmentation (e.g. RF/RFM) and lifecycle analysis.
• Experience using reporting or visualisation tools (e.g. Excel, Power BI, Tableau, Python or R).

What You’ll Be Doing

• Help us understand what our customers are doing and why and turn that into insight teams can act on.
• You’ll work closely with marketing, CRM and commercial teams, supporting campaigns and helping improve how we connect with customers.
• Analyse customer behaviour, performance and segmentation to identify trends, opportunities and risks.
• Support campaign analysis and recommend ways to improve targeting, engagement and customer value.
• Build and maintain reports, dashboards and datasets to support ongoing insight and decision‑making.
• Work closely with marketing and digital teams to provide clear, structured insight that informs strategy.
• Identify ways to improve reporting, data quality and analytical approaches over time.

How We Will Support You

• A clear, confidence‑building induction so you understand your role and how your work connects to the wider business.
• Support from your manager and team, with people who will help you build your skills and grow your confidence in analytics.
• Opportunities to develop your technical and commercial understanding, with clear progression pathways within the team.
• Recognition for great work, both in day‑to‑day moments and through wider company initiatives.