At a Glance
- Tasks: Lead a team to enhance our Digital Workplace and support colleagues effectively.
- Company: Join Domino's, a dynamic company that values innovation and teamwork.
- Benefits: Enjoy hybrid working, professional growth opportunities, and recognition for your contributions.
- Other info: Be part of a supportive environment with clear induction and growth potential.
- Why this job: Make a real impact by improving tools that connect and empower teams.
- Qualifications: Strong technical knowledge in Microsoft 365 and leadership experience required.
The predicted salary is between 45000 - 55000 £ per year.
Milton Keynes (Hybrid – 1 day per week in the office)
You bring the direction. We’ll bring the platform to deliver it. At Domino’s, our Digital Workplace keeps everything moving, connecting colleagues, enabling teams, and supporting the business every day. As our Platform Support Team Leader, you’ll lead the team behind it, making sure the tools people rely on are simple, secure, and ready when they need them.
This is a role where leadership and technical know-how go hand in hand. You’ll guide a team of six, shape how we support the business, and make real improvements that colleagues across Domino’s will feel.
What You’ll Bring & What You’ll Be Doing
- Lead and develop a team of six, setting clear priorities while building technical capability and confidence.
- Act as the escalation point for complex issues, using your strong technical knowledge across Microsoft 365, Intune, Entra ID, and Windows.
- Own incident and service request management, balancing priorities, managing SLAs, and reducing repeat issues.
- Manage and improve end-user platforms, including identity, security, and wider Digital Workplace tools.
- Communicate technical issues clearly and simply, supporting both your team and the wider business.
- Take a practical, organised approach to improving processes and ways of working, supported by a solid ITIL foundation (certification and tools such as Active Directory and Meraki desirable).
How We Will Support You
- A clear induction and support from day one.
- The space to lead, contribute ideas, and shape how things are done.
- Opportunities to grow your technical expertise and leadership skills.
- Recognition for great work, from everyday wins to Domi Awards.
- A hybrid working approach, with time to collaborate in person and flexibility to focus.
Platform Support Team Leader employer: Domino’s Pizza UK & Ireland Ltd
At Domino's, we pride ourselves on being more than just a pizza company; we are a vibrant and dynamic workplace where creativity thrives. As a Consumer PR Manager, you'll join a fast-paced, collaborative marketing team that values your ideas and encourages innovation, allowing you to make a real impact on our brand. With ample opportunities for professional growth and the chance to work on high-profile campaigns that capture national attention, Domino's is an excellent employer for those looking to shape cultural conversations in the UK.
Contact Details:
Domino’s Pizza UK & Ireland Ltd Recruitment Team
