At a Glance
- Tasks: Lead customer insights and turn data into actionable recommendations for the business.
- Company: Join Domino's, a leading brand in the e-commerce space with a focus on innovation.
- Benefits: Comprehensive induction, career growth opportunities, and recognition for your contributions.
- Other info: Dynamic team environment with a culture of curiosity and evidence-based thinking.
- Why this job: Shape customer experiences and drive impactful decisions across the UK & Ireland.
- Qualifications: Strong SQL skills, experience with dashboards, and a background in analytics.
The predicted salary is between 50000 - 60000 £ per year.
At Domino’s, your skills, ideas and judgement really matter. As our Customer & Consumer Analytics Manager, you’ll play a key role in how we understand customers, spot opportunities and turn insight into action across the business. You’ll help shape decisions, guide a team, and improve how we use data to deliver a better experience for customers and stronger performance across the UK & Ireland.
What You’ll Bring
- Strong SQL skills and experience working with large datasets.
- Experience building dashboards and reporting in tools such as Power BI, Tableau or similar.
- A background in customer, consumer or commercial analytics, ideally in an e-commerce or digitally led environment.
- Experience managing or mentoring people, with the confidence to set priorities, coach others and maintain high standards.
- The ability to communicate complex insight clearly to both technical and non-technical audiences.
What You’ll Be Doing
- Lead customer, consumer and market insight across the UK & Ireland business, turning findings into actionable recommendations for Marketing, Digital, Product and Operations.
- Own SQL‑led analysis, customer segmentation, behavioural modelling and dashboard development, helping senior stakeholders track performance and spot opportunities earlier.
- Manage and develop a team of analysts, setting priorities, coaching great work and building a culture of curiosity, evidence‑based thinking and analytical quality.
How We Will Support You
- A clear induction and support from your manager and team, so you can quickly get to grips with the role, the priorities and how your work connects to the bigger picture.
- Opportunities to deepen your expertise, build leadership capability and grow your career in a role with real visibility across the business.
- The space to shape how insight is delivered, improve ways of working, and bring forward ideas that help us make better decisions.
- Recognition for great work, whether that’s everyday appreciation or bigger moments through our Domi Awards.
Customer Analytics & Insights Manager in Milton Keynes employer: Domino’s Pizza UK & Ireland Ltd
At Domino's, we pride ourselves on fostering a dynamic and inclusive work culture where your insights and leadership can truly shine. As a Customer Analytics & Insights Manager, you'll benefit from comprehensive support and development opportunities, allowing you to grow your career while making a tangible impact on our customer experience across the UK & Ireland. Join us to be part of a team that values curiosity, evidence-based thinking, and celebrates achievements through initiatives like our Domi Awards.
Contact Details:
Domino’s Pizza UK & Ireland Ltd Recruitment Team
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