Shift Manager - Newcastle Cowgate
Shift Manager - Newcastle Cowgate

Shift Manager - Newcastle Cowgate

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, manage operations, and support your team in a fast-paced environment.
  • Company: Join Hala Group, a proud Domino's franchise focused on quality and team development.
  • Benefits: Enjoy free meals, discounts, flexible hours, and career growth opportunities.
  • Why this job: Be part of a fun, energetic team that values leadership and customer satisfaction.
  • Qualifications: 1 year in a customer-facing role; leadership skills and a passion for service are key.
  • Other info: Full training provided to help you become a confident leader.

The predicted salary is between 24000 - 36000 £ per year.

Lead the Way - Become a Shift Manager at Domino's with Hala Group! Hala Group is a proud franchise partner of Domino's Pizza, operating a growing network of high-performing stores across the UK. We're passionate about developing people, delivering quality, and building strong teams that thrive in fast-paced, customer-focused environments. When you join Hala Group, you're not just getting a job - you're stepping into a business that's committed to helping you grow and succeed.

Are You Ready to Step Into Leadership? We're on the lookout for inspiring, driven individuals who can lead by example, motivate their teams, and bring energy to every shift. Domino's stores are fun, fast-paced, and team-oriented - when things get busy (and they will), we pull together to make sure every customer leaves happy.

What You'll Be Doing

  • Deliver outstanding customer service
  • Lead, motivate, and support your team
  • Manage daily operations and shift activities
  • Ensure compliance with food safety standards
  • Maintain effective stock control and labour cost management
  • Foster a culture of reliability, teamwork, and great performance

What We're Looking For

  • At least 1 year of experience in a fast-paced, customer-facing environment (QSR, hospitality, or restaurant preferred)
  • Flexibility to work evenings and weekends
  • Strong leadership and people skills
  • Clear communication (written and verbal)
  • Self-motivation, problem-solving ability, and a can-do attitude
  • A passion for customer service and team success
  • Previous managerial experience is helpful but not essential. We provide full training and ongoing development to help you grow into a confident, effective leader.

Why Join Domino's with Hala Group? When you work with Hala Group at Domino's, you'll benefit from:

  • FREE staff meal while on duty (T&Cs apply)
  • FREE uniform
  • Employee discount
  • Recognition through our Employee Rewards Scheme
  • Access to the Pension Scheme
  • Flexible working hours
  • Fantastic career development opportunities, including the chance to run your own store in the future

If you're passionate about leading teams, delivering great service, and building a rewarding career, apply now to join the Domino's family through Hala Group - where leadership is valued, and growth is encouraged.

Shift Manager - Newcastle Cowgate employer: Dominos Pizza

Hala Group, as a franchise partner of Domino's Pizza, offers an exceptional work environment in Newcastle Cowgate where team spirit and personal growth are at the forefront. Employees enjoy benefits such as free meals during shifts, flexible working hours, and robust career development opportunities, including the potential to manage their own store. With a focus on leadership and teamwork, Hala Group fosters a culture that empowers individuals to thrive in a dynamic, customer-centric setting.
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Contact Detail:

Dominos Pizza Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager - Newcastle Cowgate

✨Tip Number 1

Familiarise yourself with the Domino's brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions, showcasing that you're a great fit for their culture.

✨Tip Number 2

Highlight any previous experience in fast-paced environments, especially in customer service or hospitality. Be ready to share specific examples of how you've successfully led teams or managed operations under pressure.

✨Tip Number 3

Prepare to discuss your leadership style and how you motivate teams. Think of instances where you've inspired others or resolved conflicts, as this will demonstrate your capability to lead effectively in a busy store environment.

✨Tip Number 4

Show enthusiasm for the role and the company. Expressing genuine interest in growing with Hala Group and your desire to contribute to the team will make you stand out as a candidate who is not just looking for a job, but a career.

We think you need these skills to ace Shift Manager - Newcastle Cowgate

Leadership Skills
Team Motivation
Customer Service Excellence
Effective Communication
Problem-Solving Skills
Flexibility and Adaptability
Operational Management
Food Safety Compliance
Stock Control
Cost Management
Self-Motivation
Time Management
Conflict Resolution
Team Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced, customer-facing environments. Emphasise any leadership roles or responsibilities you've had, even if they were informal.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and team success. Mention specific examples of how you've motivated teams or handled challenging situations in previous roles.

Showcase Your Skills: Clearly outline your leadership and communication skills in your application. Use bullet points to make it easy for the hiring team to see how you meet their requirements.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Dominos Pizza

✨Show Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will show that you can inspire others and maintain a positive work environment.

✨Emphasise Customer Service Experience

Since the role is customer-focused, highlight your experience in delivering outstanding customer service. Be ready to discuss specific instances where you went above and beyond for a customer, as this aligns with the company's values and expectations.

✨Understand the Business Operations

Familiarise yourself with the daily operations of a fast-paced environment like Domino's. Research their food safety standards, stock control, and cost management practices. Showing that you understand these aspects will demonstrate your readiness for the role.

✨Prepare Questions for the Interviewers

Having thoughtful questions prepared shows your genuine interest in the position and the company. Ask about team dynamics, training opportunities, or how success is measured in the role. This not only helps you gather important information but also leaves a positive impression.

Shift Manager - Newcastle Cowgate
Dominos Pizza
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