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For Companies At a Glance
- Tasks: Lead your team, ensure smooth operations, and deliver outstanding customer service.
- Company: Join Hala Group, a proud franchise partner of Domino’s Pizza.
- Benefits: Enjoy free meals, discounts, flexible hours, and career development opportunities.
- Why this job: Step into leadership and make a real impact in a fun, fast-paced environment.
- Qualifications: Experience in customer-facing roles and strong leadership skills are preferred.
- Other info: Full training provided to help you grow into a confident leader.
The predicted salary is between 24000 - 36000 £ per year.
Lead the Way – Become a Shift Manager at Domino’s with Hala Group! Hala Group is a proud franchise partner of Domino’s Pizza, operating a growing network of high-performing stores across the UK. We’re passionate about developing people, delivering quality, and building strong teams that thrive in fast-paced, customer-focused environments. When you join Hala Group, you’re not just getting a job—you’re stepping into a business that’s committed to helping you grow and succeed.
Are You Ready to Step Into Leadership? We’re on the lookout for inspiring, driven individuals who can lead by example, motivate their teams, and bring energy to every shift. Domino’s stores are fun, fast-paced, and team-oriented—when things get busy (and they will), we pull together to make sure every customer leaves happy.
What You’ll Be Doing As a Shift Manager, you’ll take the lead during your shifts, ensuring smooth operations and supporting your team across all aspects of store performance. From managing food quality and team efficiency to handling customer interactions and cost control, you’ll be at the heart of it all.
- Deliver outstanding customer service
- Lead, motivate, and support your team
- Manage daily operations and shift activities
- Ensure compliance with food safety standards
- Maintain effective stock control and labour cost management
- Foster a culture of reliability, teamwork, and great performance
What We’re Looking For To thrive in this role, you’ll need:
- At least 1 year of experience in a fast-paced, customer-facing environment (QSR, hospitality, or restaurant preferred)
- Flexibility to work evenings and weekends
- Strong leadership and people skills
- Clear communication (written and verbal)
- Self-motivation, problem-solving ability, and a can-do attitude
- A passion for customer service and team success
- Previous managerial experience is helpful but not essential. We provide full training and ongoing development to help you grow into a confident, effective leader.
Why Join Domino’s with Hala Group? When you work with Hala Group at Domino’s, you’ll benefit from:
- FREE staff meal while on duty (T&Cs apply)
- FREE uniform
- Employee discount
- Recognition through our Employee Rewards Scheme
- Access to the Pension Scheme
- Flexible working hours
- Fantastic career development opportunities, including the chance to run your own store in the future
If you’re passionate about leading teams, delivering great service, and building a rewarding career, apply now to join the Domino’s family through Hala Group—where leadership is valued, and growth is encouraged.
Shift Manager - Newcastle Forest Hall in Newcastle upon Tyne employer: Domino’s Careers UK
Contact Detail:
Domino’s Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Newcastle Forest Hall in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hala Group's social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a fast-paced environment. This will help you demonstrate your skills and experience during the interview.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've handled difficult situations with customers in the past. This is key for a role like Shift Manager where customer satisfaction is crucial.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar as they make their decision.
We think you need these skills to ace Shift Manager - Newcastle Forest Hall in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see that you’re not just looking for a job, but that you’re excited about the opportunity to lead a team at Domino’s!
Tailor Your Experience: Make sure to highlight any relevant experience you have in fast-paced environments. Whether it’s from hospitality or retail, we want to know how your background makes you a great fit for the Shift Manager role.
Be Clear and Concise: Use clear and straightforward language in your application. We appreciate good communication skills, so make sure your written application reflects that. Keep it professional but friendly—just like our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Hala Group at Domino’s. We can’t wait to hear from you!
How to prepare for a job interview at Domino’s Careers UK
✨Know Your Stuff
Before the interview, make sure you understand what being a Shift Manager at Domino’s involves. Familiarise yourself with their values, especially around customer service and teamwork. This will help you demonstrate that you’re not just looking for any job, but that you’re genuinely interested in leading a team in a fast-paced environment.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or handled a challenging situation. Whether it’s motivating your colleagues during a busy shift or resolving a customer complaint, having specific stories ready will show that you have the leadership qualities they’re looking for.
✨Be Ready to Discuss Customer Service
Since this role is all about delivering outstanding customer service, think of times when you went above and beyond for a customer. Be prepared to discuss how you would handle difficult situations and ensure every customer leaves happy. This will highlight your passion for customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
