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- Tasks: Support technical operations and assist customers in a fast-paced environment.
- Company: Global leader in industrial coding with a focus on innovation.
- Benefits: 25 holiday days, bonus scheme, pension plan, and training provided.
- Why this job: Kickstart your career in tech with opportunities to grow into engineering roles.
- Qualifications: Must be eligible to work in the UK; no prior experience required.
- Other info: Dynamic team environment with clear pathways for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A global leader in industrial coding is seeking a Technical Helpdesk Assistant in Peterborough. The successful candidate will support technical operations, assist customers, and contribute to team objectives in a dynamic environment.
This entry-level role offers pathways to evolve into positions like Customer Installation Engineer or Project Engineer. Benefits include 25 holiday days, a bonus scheme, and a pension plan, among others. Training will be provided to enhance technical skills. Candidates must be eligible to work in the UK.
Technical Helpdesk Assistant: Gateway to Industrial Tech employer: Domino Printing Sciences
Contact Detail:
Domino Printing Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Helpdesk Assistant: Gateway to Industrial Tech
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills can help in a technical helpdesk role. We want you to shine, so rehearse your answers with a mate!
✨Tip Number 3
Show your enthusiasm! When you get that interview, let them know why you’re excited about the role and the company. Passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Technical Helpdesk Assistant: Gateway to Industrial Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Helpdesk Assistant role. Highlight any relevant technical support experience or customer service skills to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you the perfect candidate. Don’t forget to mention your enthusiasm for evolving into roles like Customer Installation Engineer or Project Engineer.
Showcase Your Problem-Solving Skills: In a technical helpdesk role, problem-solving is key. Use examples in your application that demonstrate how you've tackled challenges in the past. This will help us see your potential to support our customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Domino Printing Sciences
✨Know Your Tech Basics
Brush up on the fundamental technical skills related to industrial coding. Familiarise yourself with common issues customers might face and how to troubleshoot them. This will show your potential employer that you're ready to dive into the role.
✨Show Enthusiasm for Learning
Since this is an entry-level position with training provided, express your eagerness to learn and grow. Share examples of how you've quickly picked up new skills in the past, which will demonstrate your adaptability and commitment to the role.
✨Prepare for Customer Scenarios
Think about how you would handle various customer service situations. Practice responses to common queries or complaints, as this will help you convey your problem-solving skills and customer-centric approach during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or growth opportunities within the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
