At a Glance
- Tasks: Lead a support team for Oracle Fusion and enhance user experience.
- Company: Domino Printing Sciences pioneers sustainable packaging and coding automation solutions.
- Benefits: Enjoy remote work flexibility, competitive salary, and career development opportunities.
- Why this job: Join a dynamic team making a global impact in technology and sustainability.
- Qualifications: Strong Oracle Fusion knowledge and excellent communication skills required.
- Other info: This role offers recognition and the chance to influence global delivery.
The predicted salary is between 36000 - 60000 £ per year.
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About The Role
The Enterprise Applications Support Manager oversees the support team responsible for maintaining and optimising critical business applications and acts as the first contact for user support. This is a global remote role with occasional travel as required.
About The Role
The Enterprise Applications Support Manager oversees the support team responsible for maintaining and optimising critical business applications and acts as the first contact for user support. This is a global remote role with occasional travel as required.
Responsibilities include managing the application support team, resolving escalated issues, serving as the primary liaison with support vendors, and driving improvements in support processes and user experience. The role also involves coordinating escalations with business analysts and technical teams and collaborating with stakeholders across regions and organisational levels.
The primary support focus will be Oracle Fusion, though you will have some exposure to other applications such as Salesforce.
This exciting and fast paced role is part of a wider Group IT function delivering new technology and business change to a global enterprise and supporting its daily operations. Collaborating with people around the world and engaging with teams of different disciplines, you will be a key member of the team to help influence our global delivery.
About You
- Strong knowledge of Oracle Fusion Cloud is essential – multiple module knowledge is required
- Experience working in an application support or IT management role
- Exceptional communication and interpersonal skills, with the ability to engage with employees at all levels.
- Strong problem-solving abilities and a proactive approach to addressing issues.
- Highly visible with a positive attitude and commitment to helping the team and business achieve its goals.
- Excellent ability to manage multiple competing priorities and flexibility to adjust to changing requirements.
- Ability to quickly grasp and explain technological and business concepts.
- Working knowledge of change management principles
What you can expect
At Domino, We Offer
- A competitive salary and a generous benefits package.
- A supportive culture that encourages ownership and collaboration.
- Career development opportunities in a company that values ambition, expertise, and responsibility.
- Recognition for your contributions in a business that balances global success with a close-knit team ethos.
We recognise that flexible homeworking can be beneficial and at Domino we want people to feel able to own the way they work. What this looks like might vary between teams – what’s important is that we enable you to get the best from us and for us to get the best from you, whether that’s from your home office or on site, as long as we continue to collaborate and enable great outcomes for our customers.
We are a highly successful company, we’re large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded.
About Us
At Domino Printing Sciences we do more. Our expertise isn\’t just in providing cutting-edge variable data printing technology; it\’s in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We’ve been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world’s leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it’s not just about the work we do—it’s about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work.
Positions may be at an advanced stage of the recruitment process and can close at any time.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
-
Industries
Printing Services
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Enterprise Applications Support Manager (Oracle Fusion) employer: Domino Printing Sciences
Contact Detail:
Domino Printing Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Applications Support Manager (Oracle Fusion)
✨Tip Number 1
Familiarise yourself with Oracle Fusion Cloud and its various modules. Since strong knowledge of this platform is essential for the role, consider taking online courses or certifications to enhance your understanding and demonstrate your commitment.
✨Tip Number 2
Network with professionals in the application support field, especially those who have experience with Oracle Fusion. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could boost your chances of landing the job.
✨Tip Number 3
Prepare to showcase your problem-solving abilities during interviews. Think of specific examples from your past experiences where you successfully resolved complex issues, as this will highlight your proactive approach and suitability for the role.
✨Tip Number 4
Research Domino Printing Sciences and their culture. Understanding their values and how they foster collaboration will help you align your responses during interviews, showing that you are a good fit for their team-oriented environment.
We think you need these skills to ace Enterprise Applications Support Manager (Oracle Fusion)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle Fusion Cloud and any relevant application support roles. Use specific examples to demonstrate your problem-solving abilities and communication skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Domino Printing Sciences. Mention how your background aligns with their needs, particularly in managing support teams and improving user experiences.
Showcase Relevant Skills: Emphasise your knowledge of change management principles and your ability to manage multiple priorities. Provide examples of how you've successfully collaborated with stakeholders across different levels.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at Domino Printing Sciences
✨Showcase Your Oracle Fusion Expertise
Make sure to highlight your strong knowledge of Oracle Fusion Cloud during the interview. Be prepared to discuss specific modules you have experience with and how you've used them to solve problems in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex issues in application support. Discuss your proactive approach and any successful strategies you've implemented to improve user experience or resolve escalated issues.
✨Communicate Effectively
Since this role requires exceptional communication skills, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that non-technical stakeholders can understand, showcasing your ability to engage with employees at all levels.
✨Emphasise Flexibility and Team Collaboration
Highlight your ability to manage multiple priorities and adapt to changing requirements. Share experiences where you've collaborated with diverse teams across different regions, demonstrating your commitment to achieving collective goals.