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- Tasks: Manage credit accounts, minimise bad debt, and enhance customer service.
- Company: Join Domino Printing Sciences, a leader in sustainable packaging and coding automation.
- Benefits: Enjoy 25 days holiday, medical insurance, and a generous pension plan.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Previous credit control experience and strong customer focus are essential.
- Other info: Collaborative culture with opportunities for personal development and growth.
The predicted salary is between 28800 - 43200 £ per year.
As Credit Controller for the UK Channel, you will liaise closely with the business development team, sales and customer support teams whether that is opening new credit accounts or resolving issues. Looking after a large portfolio of active accounts, you will constantly be taking steps to minimise bad debt risk and maximise sales. Communicating with customers is a key part of the role, using Microsoft Teams, telephone, and email, while also identifying opportunities to improve performance and deliver excellent service. You will be responsible for enrolling customers onto direct debit, preparing the regular payment file, and hosting debt reviews and meetings to collaborate, elevate or plan activities. You will provide information to help forecast cashflow and bad debt provision requirements for UK debtors.
With such a busy and diverse portfolio of UK credit accounts you will manage your time to spread your attention to where it is most needed and find time for continuous improvement and personal development. Your previous credit control experience and excellent customer focus will allow you to draw on skills for credit risk assessment, cash allocation, account reconciliations, and debt chasing considering the impact on the customer. You will be comfortable with using MS software to send out bulk statements and emails and undertake reporting to review account credit limits and payment terms and be able to interpret financial and credit agency data and have basic awareness of debt recovery and insolvency. An understanding of trade compliance, anti-money laundering and Japanese Sarbanes Oxley would be useful but not mandatory, as training will be provided.
As a talented individual working at Domino, you can expect a competitive salary and a generous benefits package, including:
- 25 days of basic holiday, plus options to buy or sell additional days, ensuring you have ample time to relax and recharge.
- A discretionary bonus scheme, a testament to your hard work and dedication.
- Life insurance, providing security and peace of mind for you and your loved ones.
- Medical insurance with the option of purchasing a health cash plan, dental insurance, travel insurance and cycle to work scheme, ensuring your health is always a top priority.
- Join our green car scheme, a step towards a more environmentally friendly commute.
- Pension plan, starting with 8% employer contributions.
At Domino Printing Sciences we do more. Our expertise isn’t just in providing cutting-edge variable data printing technology; it’s in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. We’ve been a part of the global variable data printing story for a long time, and our solutions help ensure the success of the world’s leading brands. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers. But we also know that it’s not just about the work we do—it’s about fostering a collaborative, dynamic and welcoming environment where everyone can flourish, contributing to Domino not only as a pioneer in the industry but also as an exceptional place to work.
Positions may be at an advanced stage of the recruitment process and can close at any time. Due to the nature of this role the successful candidate will need to complete background checks including a health assessment and 5 years’ employment/educational references.
Credit Controller employer: Domino Printing Sciences PLC
Contact Detail:
Domino Printing Sciences PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Domino or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your experience with cash allocation and debt chasing. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles, including the Credit Controller position, right there. Let’s get you that dream job!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous credit control experience and any relevant skills like cash allocation and account reconciliations. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Don’t forget to mention your customer focus and ability to manage a diverse portfolio.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your ability to liaise effectively. Whether it's through your CV or cover letter, let us know how you've successfully communicated with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process!
How to prepare for a job interview at Domino Printing Sciences PLC
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your understanding of cash flow forecasts, credit limits, and debt recovery processes. Being able to discuss these topics confidently will show that you’re prepared and knowledgeable.
✨Master the Communication Tools
Since communication is key in this role, make sure you're comfortable using Microsoft Teams, email, and phone calls. Practise how you would handle customer queries or issues during the interview, as demonstrating your communication skills can set you apart from other candidates.
✨Showcase Your Customer Focus
Highlight your previous experience in credit control and how you've successfully managed customer relationships. Be ready to share specific examples of how you've minimised bad debt risk while maintaining excellent service, as this aligns perfectly with what the company values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve a credit issue or improve a process. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process and outcomes.