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For Companies At a Glance
- Tasks: Provide onsite service and support for Domino printers, ensuring maximum up-time.
- Company: Join Domino India, a leader in industrial coding and printing solutions.
- Benefits: Career development opportunities, recognition for contributions, and a supportive work environment.
- Why this job: Gain hands-on experience in field service while working with innovative technology.
- Qualifications: Diploma in Electrical/Electronics/Mechatronics and 1-3 years of experience required.
- Other info: Dynamic culture focused on collaboration, ambition, and responsibility.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Domino India, a fully owned subsidiary of Domino Printing Sciences, Cambridge, UK, is the most preferred solution provider for industrial coding, marking and printing solutions in India for the past 25 years. Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers’ products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialized identifying codes on medicines, to batch codes on electronic components, Domino helps to enable product safety, improved supply chain management and brand protection.
About the role
The role involves daily and routine maintenance of Domino printers at customer sites to ensure maximum up-time and customer satisfaction. It is well suited for individuals looking to advance their career in industrial service and gain hands-on experience in a workplace that values hard work, integrity, customer centricity and performance. The key responsibilities include providing onsite service and customer support, studying different types of packaging machines and site readiness for printer installation, conducting onsite (online) printer trials, and delivering on-site installation & maintenance of Domino products to ensure maximum up-time and customer satisfaction. You will also meet service and spares budgets for the assigned geographical territory.
Responsibilities
- Provide onsite service and customer support for Domino products.
- Study different types of packaging machines and assess site readiness for printer installation.
- Conduct onsite (online) printer trials.
- Perform on-site installation & maintenance of Domino products to ensure maximum up-time and customer satisfaction.
- Meet service & spares budget for the assigned geographical territory.
About you
- Diploma in Electrical/Electronics/Mechatronics with at least 60% marks with 1-3 years of experience.
- Should have own vehicle that can be used for business travel purpose.
- Age at the time of application should not be more than 27 years.
- Sound mental and physical health with no history of serious medical illness.
- Strong desire for a career in field service.
- Willingness to travel and ability to write service reports in English.
- Fluency in the local language.
What can you expect
We are a highly successful company, large enough to offer career development opportunities yet small enough for your contribution to be readily recognized and rewarded. Our culture is built on our core values: Collaboration, Listening, Expertise, Ambition and Responsibility. We strive to create a workplace that cares about its people and offers challenging and rewarding careers. It’s about working with great people to Do more. Team Spirit, Commitment and a Positive Attitude are central to our success. We aim to provide a supportive environment where you can develop your career.
Positions may be at an advanced stage of the recruitment process and can close at any time. Reference number: VN1553
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Field Service Engineer- Baddi employer: Domino Group
Contact Detail:
Domino Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer- Baddi
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Domino through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding Domino's products and services. Show us that you’re not just another candidate; demonstrate your passion for field service and how you can contribute to customer satisfaction.
✨Tip Number 3
Practice your technical skills! Since the role involves hands-on maintenance, brush up on your knowledge of electrical and electronic systems. We love candidates who can talk the talk and walk the walk!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Domino team!
We think you need these skills to ace Field Service Engineer- Baddi
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience, especially in maintenance and customer support, and don’t forget to mention your diploma in Electrical/Electronics/Mechatronics!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for field service and how your skills align with our values at Domino. Show us why you’re the perfect fit for our team!
Showcase Your Technical Skills: Since this role involves hands-on work with printers and packaging machines, be sure to highlight any technical skills or experiences that demonstrate your ability to troubleshoot and maintain equipment effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Domino Group
✨Know Your Stuff
Make sure you understand the technical aspects of the role. Brush up on your knowledge of electrical, electronics, and mechatronics principles, as well as the specific products Domino offers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Customer Focus
Since the role involves providing onsite service and customer support, be prepared to discuss how you've handled customer interactions in the past. Share examples where you went above and beyond to ensure customer satisfaction, as this aligns with Domino's values of integrity and customer centricity.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to troubleshoot or solve technical issues. Be ready to explain your thought process and the steps you took to resolve the problem. This will highlight your ability to maintain maximum uptime for customers, which is crucial for the role.
✨Be Ready to Discuss Travel and Flexibility
Since the job requires travel and adaptability, be honest about your willingness to travel and how you manage your time effectively. Mention any previous experiences where you had to adjust your schedule or work in different environments, showcasing your flexibility and commitment to the role.
