Credit Controller

As Credit Controller for the UK Channel, you will liaise closely with the business development team, sales and customer support teams whether that is opening new credit accounts or resolving issues. Looking after a large portfolio of active accounts, you will constantly be taking steps to minimise bad debt risk and maximise sales. Communicating with customers is a key part of the role, using Microsoft Teams, telephone, and email, while also identifying opportunities to improve performance and deliver excellent service.

You will be responsible for enrolling customers onto direct debit, preparing the regular payment file, and hosting debt reviews and meetings to collaborate, elevate or plan activities. You will provide information to help forecast cashflow and bad debt provision requirements for UK debtors.

With such a busy and diverse portfolio of UK credit accounts you will manage your time to spread your attention to where it is most needed and find time for continuous improvement and personal development. Your previous credit control experience and excellent customer focus will allow you to draw on skills for credit risk assessment, cash allocation, account reconciliations, and debt chasing considering the impact on the customer.

You will be comfortable with using MS software to send out bulk statements and emails and undertake reporting to review account credit limits and payment terms. You should be able to interpret financial and credit agency data and have basic awareness of debt recovery and insolvency. An understanding of trade compliance, anti‑money laundering and Japanese Sarbanes Oxley would be useful but not mandatory, as training will be provided.

As a talented individual working at Domino, you can expect a competitive salary and a generous benefits package, including:

• 25 days of basic holiday, plus options to buy or sell additional days.
• A discretionary bonus scheme.
• Life insurance.
• Medical insurance with the option of purchasing a health cash plan, dental insurance, travel insurance and cycle to work scheme.
• Join our green car scheme.
• Pension plan, starting with 8% employer contributions.

We recognise that flexible homeworking can be beneficial and at Domino we want people to feel able to own the way they work. What this looks like might vary between teams – what’s important is that we enable you to get the best from us and for us to get the best from you, whether that’s from your home office or on site, as long as we continue to collaborate and enable great outcomes for our customers.

We are a highly successful company, we’re large enough to offer career development opportunities yet small enough for your contribution to be readily recognised and rewarded.

At Domino Printing Sciences we do more. Our expertise isn’t just in providing cutting‑edge variable data printing technology; it’s in revolutionising how manufacturers embrace sustainable packaging and spearhead advancements in coding automation. Our goal is to be the leading global variable data printing brand through applying our expertise and reliable solutions to help the world’s manufacturers be sustainable and cut waste, while attracting, informing, and protecting their consumers.

Positions may be at an advanced stage of the recruitment process and can close at any time. Due to the nature of this role the successful candidate will need to complete background checks including a health assessment and 5 years’ employment/educational references.