Join the Dominion Team!
Join the Dominion Team! Gaming Store Specialist. Are you passionate about gaming and creating unforgettable customer experiences? Dominion Gaming Store in Ayr is seeking a versatile Gaming Store Specialist to join our inclusive, premium gaming venue. This is your opportunity to turn your passion into a career!
What You\'ll Do
- Share Your Gaming Passion (35%)
- Provide expert knowledge across TCG, tabletop, and RPG games
- Deliver personalized recommendations and product demonstrations
- Lead \"Learn to Play\" workshops and starter sessions for new players
- Drive sales through exceptional customer engagement
- Build lasting relationships that keep customers coming back
- Bring Events to Life (15%)
- Execute weekly events and monthly tournaments
- Manage our immersive D&D room bookings and themed events
- Foster our thriving Discord community of 1,100+ members
- Create welcoming experiences that players remember
- Keep Operations Running Smoothly (35%)
- Maintain our extensive gaming inventory and displays
- Conduct stock counts and manage incoming orders
- Keep our 2,500 sq ft space pristine and organized
- Ensure gaming tables, refreshment areas, and event spaces are tournament-ready
- Build Our Community (15%)
- Engage with customers online and in-store
- Promote upcoming events and new releases
- Support community initiatives that make Dominion special
What We\'re Looking For
Must Have:
- Extensive knowledge of gaming systems and products
- Outstanding customer service skills
- Cash handling experience
- Ability to teach complex game rules with patience and clarity
- Flexibility to work 5 shifts over 7 days (evenings and weekends required)
- Basic Microsoft Office skills
Bonus Points:
- Retail or customer service experience
- Tournament organisation experience
- Active in gaming communities
- Discord and social media savvy
- Teaching or training background
- Advanced Microsoft Office skills
What Success Looks Like
- Maintain exceptional customer satisfaction
- Successfully deliver engaging starter sessions and demonstrations
- Build strong customer relationships that encourage repeat visits
- Contribute to shop sales and event attendance goals
- Support the growth of our gaming community
Why Dominion?
- Join a family-run business built on passion and inclusivity
- Work with extensive gaming facilities including dedicated event spaces
- iety in daily tasks across retail, events, and community building
- Opportunities for personal growth in the gaming industry
- Be part of something special in Ayr\'s town centre
Ready to Level Up Your Career?
If you\'re a passionate gamer with a team-oriented mindset, strong problem-solving skills, and commitment to continuous learning, we want to hear from you!
Location: 135 Main Street, Ayr, KA8 8BX
Join us in creating exceptional gaming experiences and building a thriving community!
