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- Tasks: Join our reception team and provide exceptional customer care in a fast-paced environment.
- Company: Award-winning NHS Foundation Trust dedicated to patient care and staff wellbeing.
- Benefits: Competitive salary, supportive team, and a focus on employee wellbeing.
- Why this job: Make a real difference in patients' lives while working in a caring environment.
- Qualifications: Good general education with strong communication and customer service skills.
- Other info: Flexible working hours and excellent career development opportunities.
The predicted salary is between 19400 - 19400 £ per year.
Join Our Dynamic Urgent & Emergency Care Reception Team
Are you an enthusiastic and highly motivated individual with exceptional interpersonal skills? We are seeking a talented Receptionist to become a vital part of our Reception team.
Why Join Us?
- Engaged and Supportive Team: Be part of a team that truly cares about each other and our patients.
- Focus on Wellbeing: We prioritise the wellbeing of our workforce, ensuring a positive and nurturing work environment.
- Excellent Customer Care: Showcase your ability to communicate effectively and provide outstanding customer service.
If you are passionate about making a difference and thrive in a fast-paced, rewarding environment, we would love to hear from you.
Main duties of the job: To understand the role in more detail, please read the attached job description and person specification document.
About Us: We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Details:
- Date posted: 09 February 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £24,465 a year per annum pro rata
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 214-UEC
- Job locations: King's Mill Hospital, Mansfield Road, Sutton in Ashfield, NG17 4JL
Job responsibilities: To understand the role in more detail, please read the attached job description and person specification document.
Person Specification:
- Essential Knowledge Requirements: Computer literate, with substantial year experience of using a keyboard
- Desirable: Knowledge of PAS and NHS in general, RSA II or ECDL
- Essential Qualifications: Good general education with GCSE English at Grade C or above
- Desirable: IHRIM or AMSPAR
- Essential Experience: Substantial clerical experience
- Desirable: Substantial customer care experience
- Essential Contractual Requirements: Regular attendance and willingness to work flexible hours as necessary
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details:
Employer name: Sherwood Forest Hospitals NHS Foundation Trust
Address: King's Mill Hospital, Mansfield Road, Sutton in Ashfield, NG17 4JL
Receptionist - Urgent and Emergency Care in Sutton in Ashfield employer: Dominion Group Entertainment, L.L.C.
Contact Detail:
Dominion Group Entertainment, L.L.C. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Urgent and Emergency Care in Sutton in Ashfield
✨Tip Number 1
Get to know the team! Before your interview, check out the Trust's website and social media. Familiarise yourself with their values and recent achievements. This will help you connect during the interview and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your exceptional interpersonal skills and customer care experience. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview at the urgent and emergency care reception team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for their caring team!
We think you need these skills to ace Receptionist - Urgent and Emergency Care in Sutton in Ashfield
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see how excited you are about joining our dynamic team and making a difference in urgent and emergency care.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer care and clerical roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of your interpersonal skills and how you’ve provided excellent customer service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Dominion Group Entertainment, L.L.C.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description and person specification. Familiarise yourself with the key responsibilities of a Receptionist in an urgent and emergency care setting, as well as the values of the NHS Foundation Trust. This will help you tailor your answers to show how you fit the role.
✨Showcase Your Interpersonal Skills
As a Receptionist, exceptional interpersonal skills are crucial. Prepare examples from your past experiences where you've demonstrated effective communication and outstanding customer service. Think about situations where you’ve gone above and beyond to help someone, as this will resonate well with the interviewers.
✨Emphasise Teamwork and Wellbeing
The Trust values a supportive team environment and employee wellbeing. Be ready to discuss how you contribute to a positive workplace culture. Share instances where you’ve worked collaboratively with colleagues or supported others, highlighting your commitment to creating a nurturing atmosphere.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Practice responding to potential situations you might face as a Receptionist, such as handling difficult patients or managing multiple tasks simultaneously. This will demonstrate your readiness for the role.
