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- Tasks: Manage patient bookings and coordinate with clinicians in a dynamic healthcare environment.
- Company: Join an award-winning NHS Foundation Trust dedicated to high-quality patient care.
- Benefits: Competitive salary, flexible working hours, and on-the-job training.
- Why this job: Make a real difference in patient care while developing your organisational skills.
- Qualifications: GCSE English and computer literacy required; customer care experience is a plus.
- Other info: Full-time and part-time positions available with excellent career growth opportunities.
The predicted salary is between 24937 - 26598 £ per year.
We are looking for an enthusiastic, highly motivated, flexible, and dedicated Clerical Officer to join our Sleep Physiology admin team. This is an exciting opportunity to become part of a dynamic team.
As a Clerical Officer, you will play a key role in managing the booking of patient procedures. Your responsibilities will include daily management of key targets such as booking appointments, managing patient pathways, liaising with patients and coordinating with clinicians.
The Sleep Physiology administration team operates from 8 AM to 6 PM Monday to Friday. You will primarily be based at KMH, with cross-cover required at Newark Hospital and Mansfield Community Hospital. We are looking for one full time applicant covering 37.5 hours per week and one part time applicant covering 22.5 hours per week.
If you are committed to providing high-quality patient care, possess excellent organisational skills, and enjoy working in a fast-paced environment, we would love to hear from you!
About Us: We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Job responsibilities: Please see the attached document for the full detailed job description, main responsibilities and person specification.
Person Specification:
- Knowledge
- Essential: Computer literate, with experience of using a keyboard with a high level of accuracy.
- Knowledge of NHS or service provider in general.
- Thorough knowledge of healthcare administrative systems and processes.
- Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications.
- Experience of using a full range of IT/Patient data systems.
- Confidentiality and Data Protection.
- Health and Safety.
- Equality and diversity.
- Good general education with GCSE English at grade C or above. (or equivalent)
- Desirable: Formal keyboard/typing qualification e.g. RSA II or ECDL, NVQ in Customer Care, Institute of Health Records & Information Management Diploma (IHRIM), European Computer Driving Licence.
Employer details:
Employer name: Sherwood Forest Hospitals NHS Foundation Trust
Address: King's Mill Hospital, Mansfield Road, Sutton-In-Ashfield, NG17 4JL
Employer's website: https://www.sfh-tr.nhs.uk/
Clerical Officer - Sleep Physiology employer: Dominion Group Entertainment, L.L.C.
Contact Detail:
Dominion Group Entertainment, L.L.C. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer - Sleep Physiology
✨Tip Number 1
Get to know the team! Research the Sleep Physiology department and understand their goals. When you show genuine interest in what they do, it’ll help you stand out during interviews.
✨Tip Number 2
Practice your communication skills. As a Clerical Officer, you'll be liaising with patients and clinicians. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your organisational skills. Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team at Sherwood Forest Hospitals.
We think you need these skills to ace Clerical Officer - Sleep Physiology
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Clerical Officer in Sleep Physiology. We want to see how you can contribute to our dynamic team!
Showcase Your Organisational Skills: Since this role involves managing patient bookings and pathways, be sure to emphasise your organisational abilities. Share examples of how you've successfully managed multiple tasks in a fast-paced environment.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dominion Group Entertainment, L.L.C.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clerical Officer in Sleep Physiology. Familiarise yourself with patient booking systems and administrative processes relevant to the NHS. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure deadlines are met, especially in a fast-paced environment.
✨Demonstrate Your Commitment to Patient Care
The Trust values high-quality patient care, so be prepared to share your thoughts on what this means to you. Think of specific instances where you've gone above and beyond for patients or colleagues, and how you embody the caring and courteous attitude they expect.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
