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For Companies At a Glance
- Tasks: Welcome patients, manage appointments, handle payments, and answer queries.
- Company: Join a friendly, independent opticians with a supportive team and great snacks.
- Benefits: Enjoy a four-day work week and a lovely staff room.
- Why this job: Be part of a caring environment that values teamwork and customer service.
- Qualifications: No specific experience required; just bring your friendly attitude!
- Other info: Perfect for high school or college students looking for flexible hours.
The predicted salary is between 24000 - 36000 £ per year.
We have a vacancy for the Receptionist Administrator position within our busy, family run, truly independent opticians with a lovely staff room and nice biscuits!
The main duties are:
- Front of house - welcoming our patients and customers
- Managing the appointments, database and taking payments
- Answering the telephone and dealing with patient queries
- Administration, voucher claims
Receptionist Administrator employer: Dominic Tunnell Opticians
Contact Detail:
Dominic Tunnell Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Administrator
✨Tip Number 1
Familiarise yourself with the optician industry. Understanding common terms and practices will help you engage confidently with patients and demonstrate your interest in the role.
✨Tip Number 2
Practice your customer service skills. As a Receptionist Administrator, you'll be the first point of contact for patients, so being warm and approachable is key. Role-play scenarios with friends to build your confidence.
✨Tip Number 3
Get comfortable with appointment management software. If you have experience with similar systems, mention it during your interview. If not, consider doing a quick online tutorial to show your willingness to learn.
✨Tip Number 4
Show enthusiasm for the family-run aspect of the business. Research the company’s values and express how you align with them. This personal touch can set you apart from other candidates.
We think you need these skills to ace Receptionist Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Receptionist Administrator. Highlight your relevant experience in customer service, administration, and managing appointments.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise your front-of-house experience, ability to manage databases, and any previous roles where you handled patient queries or payments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Mention why you want to work for a family-run optician and how you can contribute to their friendly environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist Administrator.
How to prepare for a job interview at Dominic Tunnell Opticians
✨Show Your People Skills
As a Receptionist Administrator, you'll be the first point of contact for patients and customers. Make sure to demonstrate your ability to communicate effectively and warmly during the interview. Share examples of how you've successfully handled customer interactions in the past.
✨Familiarise Yourself with the Role
Take the time to understand the specific duties mentioned in the job description, such as managing appointments and handling payments. Prepare to discuss how your previous experience aligns with these responsibilities, showcasing your organisational skills and attention to detail.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult patient query. Practising your responses can help you feel more confident and articulate during the interview.
✨Highlight Your Administrative Skills
Since the role involves administration tasks like voucher claims and database management, be ready to talk about your proficiency with relevant software and your experience in similar roles. Mention any specific tools or systems you've used that could be beneficial in this position.
