At a Glance
- Tasks: Diagnose and repair kitchen appliances in customers' homes across East London.
- Company: Join Domex, a leading domestic appliance repair specialist since 2003.
- Benefits: Competitive salary, company vehicle, health benefits, and paid holidays.
- Other info: Enjoy a supportive environment with a focus on diversity and inclusion.
- Why this job: Launch your engineering career with hands-on training and growth opportunities.
- Qualifications: Passion for problem-solving and basic electrical knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
Join our growing team as a Junior Engineer and build a career path as an Appliance Engineer! Ready to launch your engineering career? Domex is expanding, and we’re looking for motivated individuals to join our field‑based kitchen appliance repair team working in East London. No prior experience required as an appliance engineer. We are looking for your passion for fault finding and your hands‑on ability to repair. Combine this with an entry‑level understanding of electrical, and we can provide you with the training and development needed to progress your engineering career.
Who are we? We are Domex, an industry‑leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since 2003. We take pride in representing world‑class brands, including LG, Beko & Whirlpool. With a strong presence across Greater London, parts of the Southeast, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience, providing the best technical and customer‑focused solutions.
What We’re Looking For:
- Knowledge of Electrical Theory: You understand the fundamentals of electrics.
- Hands‑On Expertise: You’re comfortable working with tools and enjoy tackling hands‑on tasks.
- Problem‑Solving Enthusiast: You get a thrill from diagnosing faults and fixing technical issues.
- Eagerness to Learn: Whether you’re just starting out or looking to expand your skillset, Domex will train you to be an expert in domestic appliance repair.
- Customer Focus: You know how to communicate effectively with customers, ensuring they feel valued and confident in your work.
- Driving: A valid manual driving licence is required to travel between customer homes.
The Field Service Engineer role:
- Diagnostics and repairs: Perform diagnostics and servicing repairs on kitchen appliances such as washing machines, dryers, dishwashers, in customers’ homes.
- Local coverage: Work within your surrounding East London area.
- Efficient job management: A user‑friendly mobile app to manage your day, including parts intake, returns, tech info and job completion.
Why Join Us?
- Earning Potential: You will have a base salary as a Trainee and Junior. Once experienced, you can enjoy the opportunity to earn £50,000+ annually including a competitive base salary, overtime and performance‑related pay.
- All‑Inclusive Resources: Get equipped with everything you need to succeed, including a company vehicle, fuel card, tools and equipment, a uniform, and a smartphone.
- Well‑Being Matters: Paid holidays, a pension plan and a range of health and lifestyle benefits.
- Growth‑Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, hands‑on field training with an expert, and continuous support throughout your journey.
- Celebrate Success: Join our annual conference where we come together to socialise, award long service, and celebrate engineer performance.
Apply today and start your journey at Domex, where your path to becoming an expert Domestic Appliance Engineer begins and your potential for success knows no bounds. At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion. Please note, this vacancy is for UK based applicants only. To apply for this job, you should be based within East London (E, IG or RM postcode).
Junior Field Service Engineer East London employer: "Domex"
At Domex, we are committed to nurturing talent and providing a supportive work environment for our Junior Field Service Engineers in East London. With comprehensive training, competitive earning potential, and a strong focus on employee well-being, we empower our team to grow both personally and professionally while delivering exceptional service to our customers. Join us and be part of a dynamic team that values your contributions and celebrates your success.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Field Service Engineer East London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Domex. Understand their values, mission, and the brands they work with. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves diagnosing faults, think of examples from your past where you've tackled technical issues or repairs. Be ready to share these stories during your interview to demonstrate your hands-on expertise.
✨Tip Number 3
Show off your eagerness to learn! Domex is all about training and development, so express your enthusiasm for gaining new skills. Talk about how you’re keen to grow in the field of appliance repair and how you can contribute to their vision.
✨Tip Number 4
Don’t forget to highlight your customer focus! Since you'll be working directly with customers, share any experiences where you’ve provided excellent service. This will show that you understand the importance of communication and making customers feel valued.
We think you need these skills to ace Junior Field Service Engineer East London
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for engineering and problem-solving. Share any experiences or projects that highlight your hands-on skills and eagerness to learn. We love seeing candidates who are genuinely excited about the role!
Tailor Your CV:Make sure your CV is tailored to the Junior Field Service Engineer position. Highlight any relevant skills, even if they’re from different areas, like electrical knowledge or customer service experience. We want to see how you can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for Domex.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Domex!
How to prepare for a job interview at "Domex"
✨Know Your Basics
Brush up on your electrical theory knowledge before the interview. Domex values candidates who understand the fundamentals, so be ready to discuss basic concepts and how they apply to appliance repair.
✨Show Your Hands-On Skills
Even if you don’t have direct experience, think of any DIY projects or repairs you've done. Be prepared to share these experiences during the interview to demonstrate your comfort with tools and hands-on tasks.
✨Emphasise Problem-Solving
Prepare examples of times when you've diagnosed a problem and found a solution, whether in a work setting or personal life. This will show your enthusiasm for fault finding and your ability to tackle technical issues.
✨Communicate with Confidence
Since customer focus is key at Domex, practice how you would explain technical issues to a non-technical person. Being able to communicate effectively will set you apart and show that you value customer satisfaction.
