At a Glance
- Tasks: Repair gas and electric cooking appliances in customers' homes across London.
- Company: Domex is a leading domestic appliance repair specialist, serving top brands since 2003.
- Benefits: Earn up to £50,000 with bonuses, enjoy paid holidays, and receive comprehensive training.
- Other info: Flexible working options available; must reside in Greater London.
- Why this job: Join a growing team, gain hands-on experience, and make a real impact in customers' lives.
- Qualifications: CCN1 and CKR1 qualifications are essential; electrical theory knowledge is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, UK
Function: Field Service
Base Salary: + possibility to earn up to £50,000 including performance-related bonuses and overtime.
Status: Full Time
Job Type: Permanent
40 hours per week, plus one Saturday per month on a rotating schedule.
Gas Certified Field Service Engineers – Join Our Growing Team in your London Area!
Domex is hiring qualified Gas Engineer(s) to join our Kitchen Appliance Repair team, focusing on repairing gas and dual-fuel cooking appliances. We are specifically seeking candidates who hold the CCN1 and CKR1 qualifications. If you have a solid technical foundation, you will be provided with comprehensive training to enable you to be an expert Gas Cooking Appliance Repair Engineer. Please note that to be considered, you must currently reside in a Greater London postcode. This opportunity is offered as full time or part time, employed or self-employed.
Who are we?
We are Domex, an industry-leading domestic appliance repair specialist, dedicated to delivering exceptional service to our valued customers since 2003. We take pride in representing world-class brands, including LG, Beko & Whirlpool. With a strong presence across Greater London, parts of the Southeast, and the Midlands, we have witnessed remarkable growth, boasting a community of over 80 skilled engineers dedicated to excellence. Our vision is simple yet powerful: to make Domex a household name by revolutionising the appliance repair experience, providing the best technical and customer-focused solutions.
What We’re Looking For:
- CCN1 and CKR1 qualified is essential; knowledge of electrical theory is advantageous.
- Hands-On Expertise: You’re comfortable working with tools and enjoy tackling hands-on tasks.
- Problem-Solving Enthusiast: You get a thrill from diagnosing faults and fixing technical issues.
- Eagerness to Learn: Whether you’re just starting out or looking to expand your skillset, Domex will train you to be an expert in domestic appliance gas cooking repair, with potential to train in other kitchen appliance repair.
- Customer Focus: You know how to communicate effectively with customers, ensuring they feel valued and confident in your work.
- Driving: A valid manual driving licence is required to travel between customer homes.
The Field Service Engineer (Gas) role:
- Diagnostics and repairs: Perform diagnostics and servicing repairs on kitchen appliances in customer's homes, specifically cooking appliances (gas, electric and dual-fuel).
- Local coverage: Visiting customers across your London area, zoned on a daily basis.
- Efficient job management: A user-friendly mobile app to manage your day, including parts intake, returns, tech info and job completion.
Why Join Us?
- Earning Potential: Earn up to £50,000 annually with a highly competitive base salary, overtime and performance-related pay.
- All-Inclusive Resources: Get equipped with everything you need to succeed, including a company vehicle, fuel card, tools and equipment, a uniform, and a smartphone.
- Well-Being Matters: Paid holidays, a pension plan and a range of health and lifestyle benefits.
- Growth-Oriented: Elevate your skills with comprehensive training at our Head Office Training Academy, hands-on field training with an expert, and continuous support throughout your journey.
- Celebrate Success: Join our annual conference where we come together to socialise, award long service, and celebrate engineer performance.
Apply today and start your journey at Domex, where your path to becoming an expert Gas Domestic Appliance Engineer begins and your potential for success knows no bounds.
At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion. Please note, this vacancy is for UK based applicants only. To apply for this job, you should be based in Greater London. For Midlands and out of London based roles, please see our Careers page. If you are based outside of the UK, please view our Sponsored Engineer vacancies on our Careers page.
Field Service Engineer (Gas & Electric Cooking) (London and Surrounding Areas) employer: "Domex"
Domex is an exceptional employer, offering a dynamic work environment for Field Service Engineers in London and surrounding areas. With competitive earning potential of up to £50,000, comprehensive training opportunities, and a strong focus on employee well-being, we foster a culture of growth and support. Join our dedicated team and enjoy the benefits of working with world-class brands while making a meaningful impact in the appliance repair industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (Gas & Electric Cooking) (London and Surrounding Areas)
✨Tip Number 1
Familiarise yourself with the specific gas and electric cooking appliances that Domex services. Understanding the common issues and repairs associated with these appliances will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Domex on platforms like LinkedIn. They can provide insights into the company culture and what they look for in a Field Service Engineer, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your hands-on experience with tools and diagnostics during the interview. Be ready to share specific examples of how you've successfully solved technical problems in the past.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've effectively communicated with customers in previous roles. This is crucial as the role requires strong customer focus.
We think you need these skills to ace Field Service Engineer (Gas & Electric Cooking) (London and Surrounding Areas)
Some tips for your application 🫡
Highlight Relevant Qualifications:Make sure to prominently feature your CCN1 and CKR1 qualifications in your CV and cover letter. These are essential for the role, so they should be easy to spot.
Showcase Technical Skills:Emphasise your hands-on experience with gas and electric cooking appliances. Include specific examples of diagnostics and repairs you've performed to demonstrate your expertise.
Demonstrate Customer Focus:In your application, provide examples of how you've effectively communicated with customers in previous roles. Highlight any experiences where you ensured customer satisfaction.
Tailor Your Application:Customise your CV and cover letter to reflect the values and vision of Domex. Show that you understand their commitment to exceptional service and how you can contribute to their mission.
How to prepare for a job interview at "Domex"
✨Showcase Your Technical Skills
Make sure to highlight your CCN1 and CKR1 qualifications during the interview. Be prepared to discuss your hands-on experience with gas and electric cooking appliances, as well as any relevant electrical theory knowledge.
✨Demonstrate Problem-Solving Abilities
Prepare examples of past experiences where you successfully diagnosed and repaired technical issues. This will show your potential employer that you thrive on challenges and can effectively resolve problems in the field.
✨Emphasise Customer Communication
Since customer focus is key for this role, be ready to discuss how you communicate with customers. Share instances where you ensured customers felt valued and confident in your work, as this will demonstrate your commitment to excellent service.
✨Express Willingness to Learn
Convey your eagerness to expand your skillset and learn new techniques. Mention your interest in the comprehensive training offered by Domex, as this shows that you are proactive about your professional development.
