At a Glance
- Tasks: Support the sales team by managing customer enquiries and ensuring outstanding service.
- Company: Join Dometic, a global leader in mobile living solutions with a focus on innovation.
- Benefits: Enjoy competitive pay, medical benefits, paid leave, and employee discounts.
- Other info: Great opportunities for growth in a diverse and inclusive environment.
- Why this job: Be part of a dynamic team driving the future of boating and customer satisfaction.
- Qualifications: Experience in sales or customer service, strong communication skills, and attention to detail.
The predicted salary is between 22680 - 27720 £ per year.
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.
Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future.
Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable.
We are a journey of continuous growth - now looking for our next star - a passionate
Sales Support Administrator . This position reports to the Sales Director UK and will work in Dometic Blandford office.
About The Position
As a Sales Support Administrator in the sales team, your role is a key role within the team.
You will work closely with the Sales Managers to ensure our customers receive an outstanding level of service, which focuses on relationship building and excellent communication in order to achieve and potentially exceed monthly / quarterly / yearly targets.
- Your Main Responsibilities
- Answer enquiries both internally and externally: deal with enquiries, manage all day-to-day sales matters through our internal ticketing system, Freshdesk
- Taking ownership of customer needs; create and manage deadlines for enquiries where appropriate
- Provide direct support for Sales Team as required
- Develop relationships with all distributors and dealers through regular communication, both written and on the phone
- Checking and Verification
- Provide pricing and lead times where requested
- Process incoming sales orders through Axapta
- Communicate with customers – telephone, Teams and email
- Day to day sales administration
- Answering the telephone quickly and efficiently and making outgoing, proactive calls where necessary
- General office duties
- Help with improvement projects as necessary
- Undertake other tasks as may be required from time to time by the Directors of Dometic
What do we offer?
You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges.
The growth at Dometic is continuous – which gives you great possibilities to evolve with the company.
- Medical/Dental/Vision Insurance
- Employee Assistance Program (EAP)
- Disability insurance
- Pension Plan
- Paid Vacation
- Statutory Holidays
- Free on-site parking
- Paid maternity/paternity leave
- Employee discounts on our incredible products
- Company events
- Opportunities to make an impact
- A suitable background would be a
- Experience and proven proactive approach working in a sales or customer service environment (telephone based an advantage)
- Experience of CRM systems
- Knowledge of ERP/MRP software, desirable
- Experience in achieving targets
- Experience in administering accounts, desirable
- High level of numeracy
- Very good standard of written and spoken English
To be successful in this role, we believe that you possess the following skills, competencies & characteristics:
- Exemplary standards of ethics, integrity, and accountability
- High attention to detail and strong organizational skills
- Highly organised and able to prioritise workload
- Good time management, and strong attention to detail
- And of course – our Core Values
To thrive and succeed in this role, you understand the importance of our core values – Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.
Are you our next star?
Then we would love to see your application.
Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences.
We believe that diversity enables us to thrive across our differences.
Be yourself and join us!
Dometic is proud to be an equal opportunity employer.
Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Sales Support employer: Dometic
Dometic is an exceptional employer, offering a dynamic and supportive work environment in Blandford, UK, where employees can thrive in the hospitality sector. With a strong focus on employee growth, Dometic provides comprehensive benefits including generous holiday allowances, a robust pension scheme, and a commitment to wellbeing, ensuring that team members feel valued and empowered to make a meaningful impact. Join us to be part of a passionate team that embraces change and fosters collaboration, all while delivering high-quality solutions to the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support at Dometic, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dometic. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dometic:When writing your cover letter, make sure to tailor your message specifically for Dometic. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dometic
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dometic that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dometic that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dometic’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
