Domestic & General is seeking a Quality Assurance Officer to join the QA team in a permanent, full-time capacity (37.5 hours). The role offers flexible working with remote and office-based options and focuses on evaluating customer interactions across multiple channels to ensure compliant processes and positive customer outcomes.
You will deliver constructive feedback to support continuous improvement, maintain regulatory knowledge relevant to FCA, GDPR and TCF, and collaborate with Operational
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Quality Assurance Specialist: Customer Experience & Compliance employer: domesticandgeneral
At Domestic & General, we pride ourselves on being an exceptional employer, offering a flexible working environment that empowers our Third Party Risk Management Analysts to thrive. Our collaborative culture fosters professional growth through continuous learning opportunities and engagement with cross-functional teams, ensuring that every employee can contribute meaningfully to our mission. With competitive salaries and a commitment to employee well-being, we provide a supportive atmosphere where your career can flourish while making a real impact in the industry.
