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- Tasks: Support victims of domestic abuse through urgent legal interventions and case management.
- Company: Domestic Violence Assist, a specialist charity dedicated to helping those in need.
- Benefits: Full training, supportive team environment, and opportunity to develop expertise.
- Other info: Fast-paced environment with a focus on safeguarding and professional development.
- Why this job: Make a real difference in people's lives while gaining valuable experience in legal processes.
- Qualifications: Experience in casework or administrative roles, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
Domestic Violence Assist is a specialist charity supporting victims of domestic abuse through urgent legal interventions, including Non-Molestation Orders and Occupation Orders. Our work is fast-paced, outcome-focused, and centered on securing immediate protection for clients.
Responsibilities
- Handle incoming calls from individuals experiencing domestic abuse
- Assess eligibility for Non-Molestation Orders and Occupation Orders
- Gather clear and relevant information to progress cases
- Request and manage supporting documents for legal aid applications
- Maintain accurate and up-to-date CRM records
- Liaise with solicitors, courts, and relevant agencies where required
- Ensure all cases are progressed efficiently and within required timeframes
- Work in line with safeguarding procedures and organisational protocols
About You
- Experience in a casework, legal support, or high-volume administrative role
- Strong attention to detail and accuracy in written work
- Ability to manage workload effectively and meet strict deadlines
- Ability to communicate confidently and manage challenging conversations with a calm and measured approach
- Strong sense of responsibility, discretion, and professional boundaries
- Proven experience working in fast-paced, high-pressure environments
- Understanding of domestic abuse and relevant legal processes is desirable
- IT Skills: Utilise Outlook, Word and Dropbox to manage communications and documentation effectively.
What We Offer
- A focused, specialist role within a legal intervention service
- Full training on internal processes and eligibility assessment
- Supportive and close-knit team environment
- Opportunity to develop expertise in domestic abuse injunction processes & criteria
Hours Monday - Thursday 09.00 - 17.30
This post is open to women only under the Equality Act 2010, Schedule 9, Part 1, as being female is deemed to be a genuine occupational requirement due to the nature of the role.
Trainee Case Worker in Manchester employer: Domestic Violence Assist
Contact Detail:
Domestic Violence Assist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Case Worker in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the domestic violence support sector, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Trainee Case Worker role.
✨Tip Number 2
Prepare for those tricky conversations! Since you'll be dealing with sensitive topics, practice how to communicate calmly and effectively. Role-playing with a friend can help us nail down our approach and boost our confidence.
✨Tip Number 3
Showcase your attention to detail! During interviews, share examples of how you’ve managed complex cases or handled high-pressure situations. We want to demonstrate that we can keep everything organised and accurate, just like the job requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team and making a difference in the lives of those affected by domestic abuse.
We think you need these skills to ace Trainee Case Worker in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trainee Case Worker role. Highlight any relevant experience in casework or legal support, and show us how your skills align with our mission at Domestic Violence Assist.
Showcase Your Attention to Detail: We love candidates who pay attention to the little things! Ensure your written application is free from typos and errors. This reflects your ability to maintain accuracy in your work, which is crucial for this role.
Communicate Clearly: In your application, demonstrate your ability to communicate effectively. Use clear and concise language to convey your thoughts, as this will give us a glimpse of how you might handle challenging conversations in the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Domestic Violence Assist
✨Know Your Stuff
Familiarise yourself with the specifics of domestic abuse and the legal processes involved, especially Non-Molestation Orders and Occupation Orders. This will not only show your interest in the role but also help you answer questions confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience in casework or high-volume administrative roles. Prepare examples that highlight your attention to detail, ability to manage workloads, and how you've handled challenging conversations in the past.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to the role, such as how you would handle a difficult call or manage multiple cases at once. This will help you articulate your thoughts clearly during the actual interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the charity's approach to supporting victims of domestic abuse or the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.