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- Tasks: Support victims of domestic abuse through urgent legal interventions and case management.
- Company: A dedicated charity focused on helping those affected by domestic violence.
- Benefits: Comprehensive training, supportive team environment, and opportunity to make a real difference.
- Other info: Women only role under the Equality Act 2010 for genuine occupational requirement.
- Why this job: Join a mission-driven team and empower individuals seeking safety and justice.
- Qualifications: Experience in admin roles, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Domestic Violence Assist is a specialist charity supporting victims of domestic abuse through urgent legal interventions, including Non-Molestation Orders and Occupation Orders. Our work is fast-paced, outcome-focused, and centered on securing immediate protection for clients.
Responsibilities
- Handle incoming calls from domestic abuse victims
- Assess eligibility for Non-Molestation Orders and Occupation Orders
- Gather clear and relevant information to progress cases
- Request and manage supporting documents for legal aid applications
- Maintain accurate and up-to-date CRM records
- Liaise with relevant agencies where required
- Ensure all cases are progressed efficiently and within required timeframes
- Work in line with safeguarding procedures and organisational protocols
About You
- Experience in a high-volume administrative role
- Strong attention to detail and accuracy in written work
- Ability to manage workload effectively and meet strict deadlines
- Ability to communicate confidently and manage challenging conversations with a calm and measured approach
- Strong sense of responsibility, discretion, and professional boundaries
- Proven experience working in fast-paced, high-pressure environments
- Understanding of domestic abuse and relevant legal processes is desirable
IT Skills: Utilise Outlook, Word and Dropbox to manage communications and documentation effectively.
What We Offer
- A focused, specialist role assisting victims of domestic abuse
- Full training on internal processes and eligibility assessment
- Supportive and close-knit team environment
- Opportunity to develop expertise in domestic abuse injunction processes & criteria
This post is open to women only under the Equality Act 2010, Schedule 9, Part 1, as being female is deemed to be a genuine occupational requirement due to the nature of the role.
Experienced Admin Support Worker in Manchester employer: Domestic Violence Assist
Contact Detail:
Domestic Violence Assist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Admin Support Worker in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse support sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how your experience aligns with the fast-paced, outcome-focused nature of the role. Practise your responses to demonstrate your ability to handle challenging conversations with confidence.
✨Tip Number 3
Showcase your attention to detail! During interviews, be ready to discuss specific examples where you've managed high volumes of work accurately. This will highlight your ability to maintain accurate records and manage deadlines effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our supportive team dedicated to helping victims of domestic abuse.
We think you need these skills to ace Experienced Admin Support Worker in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in high-volume admin roles. We want to see how your skills match the fast-paced environment we work in!
Showcase Your Attention to Detail: Since accuracy is key in our line of work, emphasise any examples where you've demonstrated strong attention to detail. This will help us see that you can handle the important documentation we deal with.
Communicate Clearly: In your written application, use clear and concise language. We appreciate straightforward communication, especially since you'll be managing sensitive conversations in this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Domestic Violence Assist
✨Know Your Stuff
Familiarise yourself with the specifics of domestic abuse and the legal processes involved, especially Non-Molestation Orders and Occupation Orders. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Admin Skills
Be ready to discuss your experience in high-volume administrative roles. Prepare examples that highlight your attention to detail, ability to manage workloads, and how you've successfully met deadlines in fast-paced environments.
✨Practice Calm Communication
Since the role involves handling challenging conversations, practice how you would approach these situations. Think of scenarios where you had to remain calm under pressure and communicate effectively, as this will be crucial in your interview.
✨Highlight Teamwork and Discretion
Emphasise your ability to work within a close-knit team and your understanding of professional boundaries. Share experiences where you’ve demonstrated discretion and responsibility, as these traits are vital for the sensitive nature of the work.