At a Glance
- Tasks: Support victims of domestic abuse through urgent legal interventions and case management.
- Company: A dedicated charity focused on helping those affected by domestic violence.
- Benefits: Full training, supportive team environment, and opportunity to develop expertise.
- Other info: Fast-paced role with a focus on safeguarding and professional boundaries.
- Why this job: Make a real difference in the lives of domestic abuse victims while gaining valuable experience.
- Qualifications: Experience in admin roles, strong attention to detail, and ability to handle challenging conversations.
The predicted salary is between 25000 - 30000 € per year.
Domestic Violence Assist is a specialist charity supporting victims of domestic abuse through urgent legal interventions, including Non-Molestation Orders and Occupation Orders. Our work is fast-paced, outcome-focused, and centered on securing immediate protection for clients.
Responsibilities
- Handle incoming calls from domestic abuse victims
- Assess eligibility for Non-Molestation Orders and Occupation Orders
- Gather clear and relevant information to progress cases
- Request and manage supporting documents for legal aid applications
- Maintain accurate and up-to-date CRM records
- Liaise with relevant agencies where required
- Ensure all cases are progressed efficiently and within required timeframes
- Work in line with safeguarding procedures and organisational protocols
About You
- Experience in a high-volume administrative role
- Strong attention to detail and accuracy in written work
- Ability to manage workload effectively and meet strict deadlines
- Ability to communicate confidently and manage challenging conversations with a calm and measured approach
- Strong sense of responsibility, discretion, and professional boundaries
- Proven experience working in fast-paced, high-pressure environments
- Understanding of domestic abuse and relevant legal processes is desirable
- IT Skills: Utilise Outlook, Word and Dropbox to manage communications and documentation effectively.
What We Offer
- A focused, specialist role assisting victims of domestic abuse
- Full training on internal processes and eligibility assessment
- Supportive and close-knit team environment
- Opportunity to develop expertise in domestic abuse injunction processes & criteria
- Hours Monday - Thursday 09.00 - 17.30
This post is open to women only under the Equality Act 2010, Schedule 9, Part 1, as being female is deemed to be a genuine occupational requirement due to the nature of the role.
Admin Support Worker Immediate Start in Altrincham employer: Domestic Violence Assist
Domestic Violence Assist is an exceptional employer dedicated to making a meaningful impact in the lives of domestic abuse victims. With a supportive and close-knit team environment, we offer comprehensive training and opportunities for professional growth in a fast-paced, outcome-focused setting. Join us in our mission to provide urgent legal interventions and make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Support Worker Immediate Start in Altrincham
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, show us how your passion aligns with our work supporting victims of domestic abuse. It’s all about making that connection!
✨Tip Number 2
Practice your communication skills! You’ll need to handle challenging conversations with confidence. Role-play with a friend or family member to get comfortable discussing sensitive topics.
✨Tip Number 3
Be ready to showcase your organisational skills. We want to see how you manage your workload and meet deadlines, especially in a fast-paced environment. Bring examples of how you've juggled multiple tasks successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a difference.
We think you need these skills to ace Admin Support Worker Immediate Start in Altrincham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Admin Support Worker role. Highlight your experience in high-volume admin roles and any relevant skills that match the job description. We want to see how you fit into our fast-paced environment!
Showcase Your Attention to Detail:Since accuracy is key in this role, give examples of how you've maintained precision in your previous work. Whether it's managing documents or handling sensitive information, let us know how you ensure everything is spot on!
Communicate Clearly:In your written application, demonstrate your ability to communicate effectively. Use clear language and structure your thoughts well. This will show us that you can handle challenging conversations with confidence and calmness.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Domestic Violence Assist
✨Know Your Stuff
Familiarise yourself with the specifics of domestic abuse and the legal processes involved, especially Non-Molestation Orders and Occupation Orders. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your strong attention to detail, ability to manage high workloads, and how you've handled challenging conversations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member, focusing on common questions related to administrative roles and handling sensitive situations. This will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the charity's approach to supporting victims and how the team collaborates. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values.
