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- Tasks: Diagnose and repair kitchen appliances while providing top-notch customer service.
- Company: Join Domestic Heroes Ltd, a trusted name in appliance care in the Midlands.
- Benefits: Enjoy a competitive salary, van for personal use, and health insurance.
- Why this job: Make a real difference by helping customers keep their homes running smoothly.
- Qualifications: Experience in appliance repair and strong customer service skills are key.
- Other info: Flexible work environment with team bonding activities and career growth opportunities.
The predicted salary is between 30000 - 45000 £ per year.
Domestic Heroes Ltd is a trusted Midlands based business, specializing in electrical repairs, installations, sales, and spare parts for a wide range of kitchen appliances. We work with most makes and models, including integrated machines, offering quality and reliable solutions. Our commitment is to deliver excellent customer service and ensure the smooth operation of household appliances.
This is a full-time, on-site role for a White Goods Appliance Engineer located in the Midlands. The role involves diagnosing and repairing faults on kitchen appliances, performing installations, and supporting customers with their maintenance needs. Additional responsibilities include managing spare parts, ensuring compliance with safety protocols, and delivering exceptional customer service during house visits.
Requirements:
- Proficiency in diagnosing and repairing electrical kitchen appliances.
- Experience in appliance installation and maintenance (Non essential).
- Knowledge of spare parts management and safety standards compliance.
- Strong customer service, problem-solving, and communication skills.
- Ability to work independently and ensure time-efficient repairs.
- Relevant certifications or qualifications in electrical engineering or appliance repair are beneficial.
- A valid driver’s license is required for conducting house visits.
Essential Skills:
- Customer-focused.
- Self-reliant and responsible.
- Excellent written and spoken English.
- Computer literate.
- Team player.
- Flexible work approach.
Benefits Included:
- Van and fuel card (available for private use).
- Uniform and PPE.
- Mobile phone.
- Contributory Pension with NEST.
- 20 Days holiday + Bank Holidays (increases with time served).
- Overtime potential at x1.5.
- Competitive salary: £37.5k-45k (Gas) - £34k-39.5k (Non-Gas) based on working hours/skill level.
- Paid travel from home to home.
- Support and motivation.
- Team bonding activities.
- Vitality Health Insurance Cover (including optical, dental).
White Goods Appliance Engineer employer: Domestic Heroes Ltd
Contact Detail:
Domestic Heroes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White Goods Appliance Engineer
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience with kitchen appliances before applying. Whether it's through a part-time job or helping friends and family, showing that you can diagnose and repair faults will make you stand out.
✨Tip Number 2
Network like a pro! Reach out to people in the industry, join relevant groups on social media, and attend local events. You never know who might have a lead on a job or can give you insider tips about Domestic Heroes Ltd.
✨Tip Number 3
Show off your customer service skills! When you get the chance to chat with potential employers, highlight your ability to communicate effectively and solve problems. Remember, they want someone who can deliver exceptional service during house visits.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Domestic Heroes Ltd. Don’t miss out!
We think you need these skills to ace White Goods Appliance Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with diagnosing and repairing kitchen appliances. We want to see how your skills match up with what we need, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the White Goods Appliance Engineer role. Mention specific experiences that relate to our commitment to excellent customer service and safety standards.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hassle!
How to prepare for a job interview at Domestic Heroes Ltd
✨Know Your Appliances
Familiarise yourself with a variety of kitchen appliances, especially the brands and models that Domestic Heroes Ltd works with. Brush up on common faults and repairs, as well as installation processes. This will show your technical knowledge and enthusiasm for the role.
✨Customer Service Focus
Prepare to discuss how you’ve delivered exceptional customer service in previous roles. Think of specific examples where you solved problems or went above and beyond for a customer. This is crucial since the role involves direct interaction with clients during house visits.
✨Safety First
Understand the safety protocols related to electrical repairs and installations. Be ready to talk about your experience with compliance and how you ensure safety during your work. This will demonstrate your responsibility and professionalism.
✨Show Your Problem-Solving Skills
Think of scenarios where you had to diagnose and fix issues under pressure. Be prepared to explain your thought process and how you approach troubleshooting. This will highlight your ability to work independently and efficiently, which is key for this role.