At a Glance
- Tasks: Manage repair networks and deliver top-notch customer service in a hybrid role.
- Company: Join Domestic & General, a leader in customer-focused service.
- Benefits: Enjoy flexible working options, competitive pay, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a difference by ensuring high-quality repairs and customer satisfaction.
- Qualifications: Experience in consumer electronics or domestic appliances is a plus.
The predicted salary is between 35000 - 44962 Β£ per year.
Domestic & General is recruiting a Service Watch Agent in Bedworth on a permanent contract. The role can be home-based or hybrid with visits to the Bedworth office.
You will manage repair networks, deliver a customer-focused service, engage with repair companies and internal teams to ensure timely and high-quality repairs.
The ideal candidate will have experience in consumer electronics or domestic appliances, strong communication, organisational skills, and the ability to adapt to change.
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We think you need these skills to ace Customer-Focused Service & Claims Specialist (Hybrid/Remote) in Stoke-on-Trent
Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Professionalism
Property Maintenance
Multi-Trade Skills