Customer-Focused Service & Claims Specialist (Hybrid/Remote) in Stoke-on-Trent

Customer-Focused Service & Claims Specialist (Hybrid/Remote) in Stoke-on-Trent

Stoke-on-Trent Full-Time 35000 - 44962 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage repair networks and deliver top-notch customer service in a hybrid role.
  • Company: Join Domestic & General, a leader in customer-focused service.
  • Benefits: Enjoy flexible working options, competitive pay, and a supportive team environment.
  • Other info: Dynamic role with opportunities for growth and development.
  • Why this job: Make a difference by ensuring high-quality repairs and customer satisfaction.
  • Qualifications: Experience in consumer electronics or domestic appliances is a plus.

The predicted salary is between 35000 - 44962 Β£ per year.

Domestic & General is recruiting a Service Watch Agent in Bedworth on a permanent contract. The role can be home-based or hybrid with visits to the Bedworth office.

You will manage repair networks, deliver a customer-focused service, engage with repair companies and internal teams to ensure timely and high-quality repairs.

The ideal candidate will have experience in consumer electronics or domestic appliances, strong communication, organisational skills, and the ability to adapt to change.

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Contact Details:

Domestic & General Recruitment Team

We think you need these skills to ace Customer-Focused Service & Claims Specialist (Hybrid/Remote) in Stoke-on-Trent

Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Professionalism
Property Maintenance
Multi-Trade Skills