At a Glance
- Tasks: Lead the design and launch of innovative customer propositions that drive growth.
- Company: Join Domestic & General, a fast-growing company with a people-first culture.
- Benefits: Enjoy competitive salary, generous leave, health cash plan, and more perks.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make a real impact by developing offerings that enhance customer experiences.
- Qualifications: Proven experience in proposition management and strong analytical skills required.
The predicted salary is between 60000 - 75000 £ per year.
12 month FTC to Cover Maternity Leave Hybrid from our Wimbledon Office. Domestic & General is scaling fast across 14 countries, protecting the appliances that keep households running and reducing waste by extending the life of everyday devices. With an inclusive, people-first culture recognised by Great Place to Work and the Inclusive Employers Standard, we're now looking for a proven Propositions Manager to drive the development of new customer offerings.
As Propositions Manager, you'll lead the end-to-end design, development and launch of new propositions—ensuring they meet customer needs, deliver strong commercial results and remain fully compliant. You'll use insight to drive innovation, working cross-functionally to bring high-quality, well-governed propositions to market. You'll collaborate closely with senior stakeholders across Underwriting, Commercial Finance, Contact Centre, Legal, Compliance, Product, Data, Client Teams, Financial Promotions and Creative.
What You'll Do
- Proposition Design & Development: Develop and enhance propositions that deliver customer value, commercial results and regulatory alignment. Lead the full lifecycle from concept to approval, launch and review. Support the roadmap and drive customer‑journey improvements.
- Insight‑Led Development: Use market trends, competitor insight and customer data to identify opportunities. Leverage complaints and performance metrics to refine propositions. Keep propositions competitive and relevant.
- Go to Market & Distribution: Support distribution across Retail, Contact Centre and Digital channels. Work with Sales, Client and Product teams to ensure clear positioning. Contribute to client engagement and new business.
- Cross‑Functional Delivery: Partner with Operations and Product to deliver seamless customer and claims journeys. Collaborate with Underwriting, Finance, Legal, Compliance, MI and Creative to deliver compliant, high‑quality propositions. Facilitate workshops with internal teams and clients.
- Performance, Governance & Risk: Track performance against KPIs including customer value, commercial outcomes and service levels. Ensure propositions meet regulatory requirements and stay within risk appetite. Identify risks, issues and opportunities, driving timely action. Support governance processes and approval forums.
What You’ll Bring
- Experience: Proven end‑to‑end proposition management experience, from concept to launch to optimisation. A track record of delivering growth and aligning stakeholders behind successful launches.
- Technical Skills: Strong commercial acumen with the ability to balance customer outcomes, growth and profitability. Customer‑obsessed, creative and curious—able to drive innovation and continuous improvement. Analytical mindset with the ability to interpret data and insight to inform decisions. High attention to detail and comfortable switching between strategic and hands‑on work. Proactive, energetic and able to challenge constructively.
- Communication & Collaboration: Excellent written and verbal communication. Strong influencing skills and stakeholder management. Thrives in fast‑moving, ambiguous environments.
- Project Management: Able to prioritise and manage multiple workstreams. Resilient, adaptable and a confident problem solver. Skilled at building relationships and leading cross‑functional teams.
We offer lots of great benefits! Some of which include:
- Competitive salary and annual discretionary bonus
- 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
- Life assurance – employer funded cover of 4x basic salary
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Attractive company pension scheme
- Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all‑inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand‑new vehicles
- Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000
- Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
- Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes criminal record, credit and reference checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
Propositions Manager employer: Domestic & General
Domestic & General is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and development. With a competitive salary, generous annual leave, and comprehensive health benefits, employees are empowered to thrive both personally and professionally. The Wimbledon office fosters collaboration across diverse teams, providing ample opportunities for growth and innovation in a fast-paced environment, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Propositions Manager
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
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✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Domestic & General, showing exactly what you can bring to the table.
✨Tap Into University or College Networks
If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Propositions Manager
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Domestic & General.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Domestic & General. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Domestic & General
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
