At a Glance
- Tasks: Manage repair networks and ensure top-notch customer service in repairs.
- Company: Join Domestic & General, a leader in customer-focused repair services.
- Benefits: Enjoy a permanent contract with flexible home-based or hybrid options.
- Other info: Great opportunities for growth in a supportive and collaborative environment.
- Why this job: Be part of a dynamic team driving high-quality repairs and customer satisfaction.
- Qualifications: Experience in service management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Domestic & General is recruiting a Service Watch Agent in Bedworth for a permanent contract.
The role can be home-based or hybrid with visits to the Bedworth office, within the Service & Claims team.
You will manage repair networks, ensure a customer-focused repair service, and collaborate with repair companies and internal teams to drive prompt, high-quality repairs while monitoring KPIs and budget.
The position offers growth and a strong customer-centric culture.
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We think you need these skills to ace Hybrid Service Watch & Repair Performance Specialist in Nottingham
Customer Service Skills
Collaboration Skills
KPI Monitoring
Budget Management
Repair Network Management
Problem-Solving Skills
Communication Skills
