At a Glance
- Tasks: Handle customer complaints and resolve issues in a fair and efficient manner.
- Company: Join Domestic & General, a leader in customer care with a supportive team culture.
- Benefits: Enjoy a competitive salary, monthly bonuses, and ongoing training opportunities.
- Other info: Hybrid role with a focus on teamwork and personal development.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25506 - 25506 £ per year.
Domestic & General is seeking a Complaints Handler in the Nottingham area for a permanent, hybrid role.
You will be the main contact for customers with insurance or service-related complaints, resolving issues in line with FCA guidelines and the Treating Customers Fairly principle.
The role offers 37.5 hours per week, a salary of £25,506 per annum plus a monthly bonus, and an on-site interview day requirement.
Training and development are provided in a collaborative team environment.
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Hybrid Complaints Specialist - Customer Care in Nottingham employer: Domestic & General
Domestic & General is an exceptional employer, offering a dynamic work environment in Wimbledon where innovation meets employee well-being. With a strong focus on professional growth, competitive salaries, and a comprehensive benefits package including generous holiday allowances and health plans, we ensure our team members feel valued and supported. Join us to be part of a collaborative culture that prioritises inclusivity and sustainability while making a meaningful impact across 14 countries.
