Domestic & General in Nottingham is seeking a Complaints Team Leader to oversee a team of Complaints Handlers, ensuring fair and timely resolution for customers with insurance and service-related concerns.
The role is permanent, full-time, hybrid, with 37.5 hours weekly and a shift pattern between 8am and 6pm, Monday to Friday, requiring strong leadership, coaching and FCA process knowledge.
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Complaints Team Lead - Hybrid (Nottingham) employer: Domestic & General
At Domestic & General, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. With flexible working arrangements and a strong focus on employee development, you will have access to numerous training opportunities and a clearly defined career progression path. Our comprehensive benefits package, including a competitive salary, health cash plan, and generous leave options, ensures that our employees feel valued and supported in their professional journey.
