Domestic & General in Nottingham is seeking a Complaints Handler to join our Hybrid office. You will be the main contact for insurance and service-related complaints, aiming for fair and timely resolutions while following FCA guidelines and Treating Customers Fairly.
You will manage inbound and outbound calls, own the complaint through to resolution, and work with a supportive team. The role offers 37.5 hours, a starting salary of 25,506 per year plus a monthly bonus and development
Complaints Specialist - Hybrid Customer Resolution in Nottingham employer: Domestic & General
At Domestic & General, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. With flexible working arrangements and a strong focus on employee development, you will have access to numerous training opportunities and a clearly defined career progression path. Our comprehensive benefits package, including a competitive salary, health cash plan, and generous leave options, ensures that our employees feel valued and supported in their professional journey.
