At a Glance
- Tasks: Lead global HR processes, drive automation, and enhance employee experience.
- Company: Join Domestic & General, a fast-growing company with a century-long legacy.
- Benefits: Competitive salary, generous leave, health cash plan, and pension scheme.
- Other info: Dynamic hybrid role with excellent career growth opportunities.
- Why this job: Shape the future of HR services globally and make a real impact.
- Qualifications: Experience in Global HR Shared Services and strong Workday expertise.
The predicted salary is between 60000 - 75000 £ per year.
HR Shared Service Lead – HR Process & Automation
6‑Month FTC Hybrid Role from our Wimbledon Office
Domestic & General is growing fast across 12 countries, protecting the appliances that keep households running and reducing waste by extending the life of everyday devices. As we scale, we’re building a world‑class, globally consistent HR service model—and we need a process‑driven expert to help deliver this.
The Role
As our HR Shared Service Lead, you’ll have the opportunity to help shape how we deliver HR services worldwide. You’ll drive standardisation, automation, and continuous improvement—especially within Workday—and play a key role in transforming our HR operations into a unified, scalable global model. You’ll influence stakeholders, solve complex cases, and embed best‑practice processes that elevate the employee experience and strengthen our HR Shared Services function.
What You’ll Do
- Design, own, and optimise global/regional HR processes
- Partner with tech teams to deliver Workday enhancements and global HR projects
- Build knowledge resources, training, and capability‑building materials
- Track performance metrics and lead continuous improvement initiatives
- Ensure compliance with global policies and legal requirements
- Drive adoption of standardised processes across regions
- Champion innovation and service excellence in HR operations
- Identify and implement automation opportunities
- Collaborate globally to align on best practices
- Mentor others and share expertise to build HR capability
About You
We’d love to hear from you if you bring:
- Experience in Global HR Shared Services, with a record of delivering process improvements
- Strong Workday expertise, including building or enhancing automations
- Excellent stakeholder management and influencing skills
- Confidence working autonomously in a fast‑moving, evolving environment
We offer lots of great benefits! Some of which include:
- Competitive salary and annual discretionary bonus
- 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
- Life assurance – employer funded cover of 4x basic salary
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Attractive company pension scheme
- Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles
- Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000
- Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
- Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Please note that we have a thorough referencing process, which includes criminal record, credit and reference checks.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
HR Shared Service Lead in London employer: Domestic & General
Domestic & General is an exceptional employer, offering a dynamic work environment in our Wimbledon office where innovation and employee experience are at the forefront. With a strong focus on professional growth, we provide extensive benefits including competitive salaries, generous leave policies, and comprehensive health plans, all while fostering a culture of collaboration and continuous improvement. Join us to be part of a forward-thinking team that values your expertise and supports your career development in a rapidly expanding global landscape.
StudySmarter Expert Advice🤫
We think this is how you could land HR Shared Service Lead in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Domestic & General!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Domestic & General.
We think you need these skills to ace HR Shared Service Lead in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Domestic & General. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Domestic & General and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Domestic & General. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Domestic & General's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Domestic & General
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Domestic & General.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Domestic & General will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Domestic & General and how you would contribute to adapting HR strategies.
