At a Glance
- Tasks: Lead risk management and control processes to ensure product safety and compliance.
- Company: Join a fast-growing, inclusive company with a strong commitment to customer outcomes.
- Benefits: Enjoy competitive salary, generous leave, health plans, and a carbon-neutral car leasing scheme.
- Other info: Be part of a dynamic team with excellent growth opportunities and a focus on innovation.
- Why this job: Make a real impact on product safety while developing your career in a supportive environment.
- Qualifications: Experience in risk management within regulated environments and strong communication skills.
The predicted salary is between 56059 - 68517 £ per year.
12 month FTC Hybrid from our Wimbledon Office. Domestic & General is growing fast across 12 countries, protecting the appliances that keep households running and cutting waste by extending product life. Recognised by the Great Places to Work scheme and the Inclusive Employers Standard, we’re building a modern, inclusive business—and we’re looking for a First Line Controls Lead to work on meaningful challenges that directly support good customer outcomes.
About the Role
We're looking for a First Line Controls Lead to strengthen and embed a robust risk and control environment across our Product function. Reporting to the Head of First Line Controls (Product), you'll help ensure product risks are identified, understood and effectively managed. Working closely with Product, Risk, Compliance and Audit teams, you'll provide assurance, improve controls and support strong governance across the product lifecycle. You'll also play an important role in meeting regulatory obligations, including Consumer Duty, while helping deliver positive customer outcomes.
Key responsibilities:
- Lead the identification, assessment and maintenance of Product risks and controls
- Develop and monitor Key Risk Indicators (KRIs)
- Manage risk events, including root cause analysis and remediation planning
- Conduct control assurance reviews and drive continuous improvement
- Support Risk and Control Self-Assessments (RCSAs)
- Produce clear, insightful reporting for governance forums and senior stakeholders
- Partner with Product, Risk, Compliance and Internal Audit teams to strengthen first-line ownership of risk
- Enhance risk and controls frameworks, processes and tools
About You
You'll bring experience from a risk, controls, governance or assurance role within a regulated environment, alongside a practical and collaborative approach to risk management. You'll be able to showcase:
- Experience designing, documenting and testing product risk and control frameworks within a financial services or regulated environment.
- Knowledge of risk event management, RCSAs and assurance activities.
- Strong understanding of risk identification, assessment and mitigation.
- The ability to influence stakeholders and build effective working relationships.
- Strong written and verbal communication skills, with the ability to simplify complex information.
- Excellent attention to detail and organisational skills.
- Knowledge of Consumer Duty and broader regulatory requirements would be beneficial.
We offer lots of great benefits! Some of which include:
- Competitive salary and annual discretionary bonus
- 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave
- Life assurance – employer funded cover of 4x basic salary
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service
- Attractive company pension scheme
- Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles
- Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000
- Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
- Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends
Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Please note that we have a thorough referencing process, which includes criminal record, credit and reference checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
First Line Controls Lead - Product in London employer: Domestic & General
At Domestic & General, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. With flexible working arrangements and a strong focus on employee development, you will have access to numerous training opportunities and a clearly defined career progression path. Our comprehensive benefits package, including a competitive salary, health cash plan, and generous leave options, ensures that our employees feel valued and supported in their professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land First Line Controls Lead - Product in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Domestic & General. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Domestic & General.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Domestic & General. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace First Line Controls Lead - Product in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Domestic & General and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Domestic & General how you can be a team player!
How to prepare for a job interview at Domestic & General
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Domestic & General.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Domestic & General's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
