Financial Promotions Officer

hackajob is collaborating with Domestic & General to connect them with exceptional tech professionals for this role.

Location: Based from Wimbledon Head Office, but with flexible working (so you can split your time between working from the office and working from home)

Contract Type: Permanent

Hours: Full time (35 hours per week)

Domestic & General’s purpose is to keep our customer’s world running by delivering an essential service that never lets them down. We have an excellent opportunity for an experienced Financial Promotions Officer to join our Financial Promotions team, on a full time basis. Reporting directly into the Head of Financial Promotions, you will be responsible for reviewing and signing off financial promotions in print and digital media, created by both internal Domestic & General teams as well as client teams to ensure they are clear, fair and not misleading and deliver good outcomes for customers.

About the Role

• Approve Financial Promotions, across a variety of media to make sure they comply with all relevant regulations and our own internal guidelines while still being innovative and effective.
• Provide guidance and constructive feedback to stakeholders including clients to drive Right First Time ethos and minimize rework across the teams.
• Drive the embedding of a customer first approach in the business.
• Adhere to required record keeping practices. Produce and track MI. Support the delivery and enforcement of periodic review SLAs.
• Support the development and delivery of policies, procedures and reporting that are practical, drive continuous improvement and meet regulatory requirements.
• Stay informed about legislation and rulings by ASA, FCA and other relevant regulatory bodies and use this knowledge to improve our Financial Promotions.
• Work closely with other teams, such as the digital and creative services teams, to ensure clear communication about requirements and timely delivery of projects.
• Assist with the development and roll out of Terms & Conditions – enhancing existing ones and developing new ones.

About You

• Previous experience working in a similar role, within a regulated organisation.
• Expert and detailed knowledge of all rules and regulations governing Financial Promotions.
• Experience of creation of MI to drive continuous improvement.
• Excellent communication skills.
• Excellent attention to detail.
• You will be customer focused as well as delivery and outcome driven.
• Experience of working across multiple functions and building strong stakeholder relationships.
• Strong experience working with clients – externally and internally.

In Return, We Offer

• Competitive salary and discretionary bonus.
• 25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave.
• Training opportunities as well as clearly defined career progression.
• Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service.
• Attractive company pension scheme.
• Life assurance – employer funded cover of 4x basic salary.
• Dedicated Online Benefit Portal Offering access to saving and lending facilities, financial wellbeing and support services:

• Salary Finance – access to savings and borrowing through payroll.
• Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles.
• Travel Loans – interest free loans to help spread the cost of annual travel tickets.
• Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000.

• Discounted gym membership.
• Online virtual workout sessions.
• Online culinary classes.
• Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues.
• Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.
• Employee discounts – access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers.

Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.