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For Companies At a Glance
- Tasks: Engage with customers, upsell products, and ensure their appliances are covered.
- Company: Domestic & General is a leading partner for appliance protection, serving nearly 9 million UK customers.
- Benefits: Enjoy remote work, extensive training, bonuses, and 33 days of annual leave.
- Why this job: Join a supportive team with great career progression and a fun work culture.
- Qualifications: Targeted sales experience and excellent communication skills are essential.
- Other info: Flexible working hours and a new office near Nottingham for those who prefer in-person collaboration.
The predicted salary is between 19500 - 29500 £ per year.
Make March Your Moment – Join Our Remote Outbound Sales Team at D&G
Kick off a new chapter with a role full of growth, support, and opportunity.
Salary: £24,500 per year plus average additional earnings of £8,000 per annum
Contract: Permanent, full time with a fixed weekly shift pattern
Location: Remote – Working from home
Start: Monday the 9th of March
Domestic and General is the largest insurance company in the UK with an ambition to scale globally. We currently service over 9 million customers annually whilst being a proud partner to leading manufacturers and retail brands across the globe
We the bar high – our agents are the best of the best. The role is a fast-paced, high-energy environment where resilience, adaptability, and a customer-first mindset are key to success.
Qualifications
- Self-Driven – You are motivated by a sales environment, where achieving the right customer sales outcomes is key and in line with FCA requirements.
- Empathetic and an active listener – Understanding customer’s needs is crucial for recommending suitable products and building trust.
- Resilient and adaptable – Sales can be high-pressure, and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged, you stay calm, adjust your approach, stay positive and keep learning, in a fast-paced environment.
- Curious and growth mindset – A willingness to learn about new products, compliance updates and client perspectives, helps to ensure you consistently provide the right
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Customer Sales Advisor - Outbound employer: Domestic & General
Contact Detail:
Domestic & General Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - Outbound
✨Tip Number 1
Familiarise yourself with Domestic & General's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers more effectively during calls.
✨Tip Number 2
Practice your sales pitch! Role-playing with a friend or family member can help you refine your approach and improve your ability to upsell products while maintaining a friendly rapport with customers.
✨Tip Number 3
Brush up on your communication skills. Since this role is remote, being able to convey your message clearly and listen actively will be crucial in building relationships with customers over the phone.
✨Tip Number 4
Show enthusiasm for the role during any interviews or discussions. Employers love candidates who are genuinely excited about the opportunity, as it reflects positively on their potential to engage customers.
We think you need these skills to ace Customer Sales Advisor - Outbound
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your targeted sales experience and any relevant skills that align with the Customer Sales Advisor role. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've successfully upsold products or built rapport with customers in previous roles.
Highlight Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've effectively listened to customer needs and provided tailored solutions in past experiences.
Show Enthusiasm for the Company: Research Domestic & General and express your enthusiasm for their mission and values in your application. Mention why you want to work for them specifically and how you can contribute to their success.
How to prepare for a job interview at Domestic & General
✨Showcase Your Sales Skills
As a Customer Sales Advisor, your sales experience is crucial. Prepare specific examples of how you've successfully upsold products or services in the past. Highlight your ability to meet targets and how you prioritise customer satisfaction.
✨Demonstrate Excellent Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you build rapport with customers and listen to their needs, as this will be essential for success.
✨Familiarise Yourself with the Company
Research Domestic & General and understand their products and services. Being knowledgeable about the company will not only impress your interviewers but also help you tailor your responses to align with their values and mission.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your sales techniques. Practise common sales scenarios, focusing on how you would handle objections and close a sale while keeping the customer's best interests in mind.
