Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers to register their appliances and provide exceptional service.
- Company: Domestic & General is the UK's largest insurance company, serving over 9 million customers annually.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for personal and professional growth.
- Other info: Flexible shift patterns and comprehensive training provided to ensure your success.
- Why this job: Join a supportive team in a fast-paced environment where your contributions are valued and recognised.
- Qualifications: No specific experience required; just bring your motivation, empathy, and clear communication skills.
The predicted salary is between 19500 - 29500 ÂŁ per year.
Join to apply for the Customer Sales Advisor – Beko Europe (Hybrid & Remote) role at Domestic & General
Join to apply for the Customer Sales Advisor – Beko Europe (Hybrid & Remote) role at Domestic & General
Get AI-powered advice on this job and more exclusive features.
Salary: ÂŁ24,500 per year plus OTE ÂŁ7,800 per annum
Contract: Permanent, full time, 37.5 hours per week with a rotating weekly shift pattern
Location: Nottingham (Hybrid & Remote options)
Start: 11 August 2025
Domestic and General is the largest insurance company in the UK with an ambition to scale globally. We currently service over 9 million customers annually whilst being a proud partner to leading manufacturers and retail brands across the globe
For consecutive years we have been recognised as a “Great place to Work”.
Do you thrive in a fast-paced environment and enjoy connecting with people? If you\’re motivated by a supportive but target-based environment, you\’ll fit right in as a Customer Sales Advisor.
We set the bar high – our agents are the best of the best. The role is a fast-paced, high-energy environment where resilience, adaptability, and a customer-first mindset are key to success.
So, who are you?
- Self-Driven – You are motivated by a sales environment, where achieving the right customer sales outcomes is key and in line with FCA requirements.
- Empathetic and an active listener – Understanding customer’s needs is crucial for recommending suitable products and building trust.
- Resilient and adaptable – Sales can be high-pressure, and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged, you stay calm, adjust your approach, stay positive and keep learning, in a fast-paced environment.
- Curious and growth mindset – A willingness to learn about new products, compliance updates and client perspectives, helps to ensure you consistently provide the right customer outcomes.
- Clear communicator – Explaining products transparently and avoiding jargon or misleading language, is a regulatory must.
- Independent – You are the right combination of ambitious and innovative, whilst able to work autonomously in a home-based position.
How will you contribute?
In the role of an inbound sales advisor, you will play a pivotal part in our mission to provide exceptional service to customers seeking to register their new appliances. Your day will begin with logging into our automated dialler system, where you will receive inbound calls from customers eager to register their items. Each interaction will require you to build rapport and demonstrate your ability to connect with customers to understand their needs. You’ll engage in meaningful conversations and guide customers through the registration process, ensuring they feel valued and supported.
You will have the opportunity to work remotely (from home) or on a hybrid basis with some days in the office. Either way, you’re not alone. You will be part of a supportive team that values your efforts and celebrates your success, fostering an environment where your contributions are recognised and appreciated. Whilst challenging, it is incredibly rewarding as you will have the opportunity to make a significant impact on the lives of our customers.
This position not only offers a competitive salary but also presents an excellent opportunity for individuals eager to advance their careers in sales and customer service, all within a supportive and rewarding atmosphere that encourages professional growth and development.
Shift Pattern
Your shift patterns will rotate between our core opening hours of 8am and 8pm (Monday-Sunday).
You’ll work 37.5 hours per week and you will have two 15-minute breaks and a full hour for lunch, allowing you to recharge and maintain your focus.
We’ll provide all the equipment you need, but you must have broadband access.
What\’s Next?
At D&G we give you all the tools that you would need to have a fulfilling career. Every system, every process and every Partner is brought to life through a series of eLearning, Facilitator led sessions, Role Reality sessions, Call Listening and Call Taking exercises during the training period. This allows you, to fully embrace and understand what is required to succeed at D&G and to provide our customers, with the best outcomes.
The Benefits Of Joining Domestic And General
- Starting salary of ÂŁ24,500.
- Average Bonus Earnings of ÂŁ7,800 per annum, earned through a combination of strong sales performance, excellent customer service and call quality.
- Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
- Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards
Process
- Apply on workday
- 15-minute telephone conversation with one of our Talent Acquisition team
- Complete our online Virtual Assessment
- A Microsoft teams’ interview and call listening exercise
- Job Offer and employment screening checks
- IT Equipment delivery and set up call in readiness for day 1
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
Referrals increase your chances of interviewing at Domestic & General by 2x
Get notified about new Customer Advisor jobs in United Kingdom.
Margate, England, United Kingdom 2 months ago
Leeds, England, United Kingdom 2 months ago
Whitstable, England, United Kingdom 2 months ago
Canterbury, England, United Kingdom 2 months ago
Brighton, England, United Kingdom 2 months ago
Southampton, England, United Kingdom 2 months ago
Edinburgh, Scotland, United Kingdom 2 months ago
Rye, England, United Kingdom 2 months ago
Cambridge, England, United Kingdom 2 months ago
Greater Manchester, England, United Kingdom 2 months ago
Liverpool, England, United Kingdom 2 months ago
Bath, England, United Kingdom 2 months ago
Birmingham, England, United Kingdom 2 months ago
Bristol, England, United Kingdom 2 months ago
Leamington Hastings, England, United Kingdom 2 months ago
Nottingham, England, United Kingdom 2 months ago
Newcastle Upon Tyne, England, United Kingdom 2 months ago
Sheffield, England, United Kingdom 2 months ago
Customer Happiness Advisor (Temp to Perm)
Customer Success Advisor – United Kingdom
London, England, United Kingdom 2 months ago
Customer Service Advisor- Working from Home
West Kilbride, Scotland, United Kingdom 1 month ago
Senior Customer Success Manager (Remote – UK)
London, England, United Kingdom 3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Customer Sales Advisor - Beko Europe (Hybrid & Remote) employer: Domestic & General
Contact Detail:
Domestic & General Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - Beko Europe (Hybrid & Remote)
✨Tip Number 1
Familiarise yourself with Domestic & General's products and services. Understanding what they offer will help you connect better with customers and demonstrate your knowledge during the interview process.
✨Tip Number 2
Practice active listening skills. Since the role requires empathy and understanding of customer needs, honing these skills can set you apart from other candidates.
✨Tip Number 3
Prepare for potential scenarios you might encounter in a sales environment. Think about how you would handle rejection or adapt to changing regulations, as resilience is key in this role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in your conversations. Practice explaining complex ideas simply, as this aligns with the company's emphasis on transparency.
We think you need these skills to ace Customer Sales Advisor - Beko Europe (Hybrid & Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customer Sales Advisor role. Emphasise your sales achievements, customer service experience, and any specific training or qualifications that relate to the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Use specific examples to demonstrate how your skills and experiences make you a great fit for the role at Domestic & General.
Showcase Your Communication Skills: In your application, highlight your ability to communicate clearly and effectively. Mention any experience you have in explaining products or services to customers, as this is crucial for the role.
Prepare for the Assessment: Familiarise yourself with the online Virtual Assessment process mentioned in the job description. Practice common sales scenarios and think about how you would handle customer inquiries to showcase your problem-solving skills.
How to prepare for a job interview at Domestic & General
✨Show Your Sales Passion
Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully met targets in the past, and explain what motivates you in a sales environment.
✨Demonstrate Empathy
Since the role requires understanding customer needs, be prepared to discuss how you actively listen and empathise with customers. Use examples from previous experiences where you built rapport and trust.
✨Prepare for High-Pressure Scenarios
Expect questions about how you handle pressure and rejection. Think of situations where you faced challenges in sales and how you adapted your approach to overcome them, showcasing your resilience.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. During the interview, focus on clear communication, avoiding jargon, and ensuring that your answers are straightforward and easy to understand.