Domestic & General is seeking a Quality Assurance Officer to evaluate customer interactions across channels, ensuring regulatory compliance and good customer outcomes. The role involves delivering constructive feedback, identifying improvement opportunities, and maintaining strong knowledge of FCA, GDPR and TCF requirements.
Hybrid working options and ongoing development support are provided. You will be part of a fast-paced QA team, responsible for consistent analysis, remediation actions, and
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Quality Assurance & Customer Outcomes Specialist - Hybrid in Brighton employer: Domestic & General
At Domestic & General, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. With flexible working arrangements and a strong focus on employee development, you will have access to numerous training opportunities and a clearly defined career progression path. Our comprehensive benefits package, including a competitive salary, health cash plan, and generous leave options, ensures that our employees feel valued and supported in their professional journey.
