At a Glance
- Tasks: Manage repair networks and ensure top-notch service delivery for customers.
- Company: Join Domestic & General, a leader in customer service excellence.
- Benefits: Enjoy a hybrid work model, competitive pay, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic and supportive workplace.
- Why this job: Make a real difference in customer experiences while working flexibly.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 30000 - 32000 £ per year.
Domestic & General is seeking a Service Watch Agent in Bedworth on a permanent, hybrid basis with visits to the office.
You will manage repair networks to keep customers central to service delivery and drive timely, high-quality repairs.
The role emphasizes coordinating with contractors and internal teams, monitoring KPIs and budgets, and maintaining best-practice policies to enhance the customer journey.
A flexible, proactive communicator will thrive here.
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We think you need these skills to ace Service Watch Agent - Hybrid/Remote Repair & Claims in Bedworth
Customer Service Management
Repair Network Coordination
KPI Monitoring
Budget Management
Best-Practice Policy Maintenance
Communication Skills
Proactive Problem-Solving
