At a Glance
- Tasks: Lead a dynamic sales team to achieve high performance and customer satisfaction.
- Company: Join a vibrant company focused on innovation and employee engagement.
- Benefits: Enjoy competitive salary, bonuses, health plans, and generous annual leave.
- Other info: Flexible hybrid working with excellent career progression opportunities.
- Why this job: Be part of a transformative culture that values your contributions and growth.
- Qualifications: Proven leadership skills and a passion for sales and customer service.
The predicted salary is between 30000 - 38000 £ per year.
.Sky Inbound Team Leader page is loaded## Sky Inbound Team Leaderremote type: Remotelocations: Nottingham, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 22, 2025 (4 days left to apply)job requisition id: JR101374**Sky Inbound Team Leader****Contract Type:**Permanent, 35 hours per week covering Sunday to Wednesday**Location:**Hybrid to Nottingham**Salary:** £30,000- £38,000 per annum + Bonus**Closing Date:** Friday 21st November**35 hours per week covering Sunday to Wednesday**We are now excited to be recruiting an Inbound Sales Team Leader for our Sky Inbound department.It\'s a really exciting time to join us! We are a company that not only provides world class sales through customer service but also embodies a culture of high sales performance, digital capabilities, reward and recognition.Here’s what we can offer:We are now looking for passionate and dynamic leaders, with a proven track record of leading successful teams to consistently achieve high sales performance.* Competitive basic salaries for our Contact Centre Team Leaders* Excellent bonus potential* An enhanced benefit package* A vibrant and diverse culture that celebrates success, with a focus on quality and consistent high performance* Great progression and development opportunities within the contact centre and wider businessAbout YouTo be successful in this role, you will be able to:* Demonstrate capability to delivering sales targets whilst providing our customers with an excellent level of service and engaging your team.* Target focused across all key metrics including team culture engagement scoring and customer NPS results* Commercially minded, you will have experience creating and maintaining a professional management culture* Collaborate with peers and key stakeholders to share knowledge and ideas across the business* Understand customer needs, with a focus on doing the right thing for our customers* Display role model behaviours when dealing with customer requirements* Focus the team on delivery and sales performance, identifying and improving through coaching areas of development* Be open to innovation, understanding the principles of change management and coaching others through change* Manage the priorities of multiple activities and stakeholders, to meet diverse and sometimes conflicting deadlines* Maintain a clear focus on goal achievement, confronting problems, conflicts and obstacles* Stay focused under pressure whilst working effectively, remaining focused on sales performance during busy periods* Take responsibility to manage all people related issues, clearly communicating the expectations of agents* Proactively call listen, conduct 121s, team meetings and huddles; setting high sales and performance standards and can immediately respond, providing solutions* Understand the role employee engagement plays in commercial performance and workplace culture* Continuously strive to enhance the culture of the business, raising the bar with the team through engagement initiatives and effective communication* Show a passion, drive and capability to become a leader of leadersThe RoleThe role will be a mix of office and home based working, offering 35hrs per week covering Sunday to Wednesday.Your team will consist of around 15 sales agents who will speak to customers about their Sky products. You’ll be supporting the team to ensure customers are provided with the most appropriate insurance protection solutions, balanced with a focus on hitting sales based KPI’s such as conversion, quality and average handling time.Our passion, determination and ambition lead us to set ourselves more and more challenging targets, which means you’ll be constantly striving to ensure we are optimising our culture and people.Working for us, works for you:* Comprehensive training with clearly defined career progression opportunities* Regular incentives with amazing prizes to be won* Annual leave – 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave* Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service* Pension scheme – matched employer contributions up to 5% of basic salary* Life assurance – employer funded cover of 4x basic salary* Employee discounts – Free Sky TV package and discounted mobile packages, together with a range of discounts for 100s of online and high street retailers* Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services: + Salary Finance – access to savings and borrowing through payroll + Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand-new vehicles + Travel Loans – interest free loans to help spread the cost of annual travel tickets + Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000* Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes* OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help.* Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues* Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends*If you\'re a current D&G employee applying for an internal role, please ensure your Career Profile in Workday is up to date before submitting your application.**Don\'t forget to download and attach your Talent Card to showcase your skills and experience. This is a required part of your application.*The culture at Domestic at General is creative, fast-moving and exciting as we’re going through a period of transformational change where customers are at the heart of everything we do… do not miss out on an opportunity to be part of both our culture and growth, apply now!*Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.**At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.* #J-18808-Ljbffr
Sky Inbound Team Leader in Nottingham employer: Domestic & General Group
At Domestic & General, we pride ourselves on being an exceptional employer, offering a vibrant and diverse culture that celebrates success and prioritises employee engagement. With competitive salaries, comprehensive training, and clear career progression opportunities, our Nottingham-based team leaders enjoy a supportive environment that fosters growth and innovation, alongside a generous benefits package including health cover, annual leave, and employee discounts.
Contact Details:
Domestic & General Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sky Inbound Team Leader in Nottingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sky Inbound Team Leader at Domestic & General Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Domestic & General Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sky Inbound Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sky Inbound Team Leader in Nottingham
Sales Leadership
Team Management
Customer Service Excellence
Target Achievement
Coaching and Development
Change Management
Communication Skills
Stakeholder Management
Problem-Solving
Employee Engagement
Performance Metrics Analysis
Adaptability
Time Management
Conflict Resolution
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Domestic & General Group:When writing your cover letter, make sure to tailor your message specifically for Domestic & General Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Domestic & General Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Domestic & General Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Domestic & General Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Domestic & General Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
